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ForwardRITE 22- The UPMC Experience June 15-16, 2023
Target Audience
Learning Objectives
- Understand the vision and leadership priorities of the hospital system.
- Leverage the results from the recent MyVoice survey to promote employee engagement.
- Consider the results of the Culture of Safety Survey when action planning to improve quality and safety at UPMC.
- Incorporate person-centered strategies in your retention efforts.
- Identify the key factors most important to patients around the focus of quality and safety.
- Develop an approach of personalized accountability which emphasizes the important of “walking the talk”.
- State the detrimental effects of low performance on the team morale, organizational performance, and patient care.
- Craft key messages to not only share information but also to engage others in your mission.
- Co-create purposeful action plans with team members that are designed to achieve desired outcomes.
- Cascade expectations and action items from the hospital breakout sessions.
Additional Information
- Pharmacist NABP and DOB must be in your CCEHS profile
- Course requirements (completed evaluation) within of conclusion of the activity.
Disclaimer Statement
The information presented at this CME program represents the views and opinions of the individual presenters, and does not constitute the opinion or endorsement of, or promotion by, the UPMC Center for Continuing Education in the Health Sciences, UPMC / University of Pittsburgh Medical Center or Affiliates and University of Pittsburgh School of Medicine. Reasonable efforts have been taken intending for educational subject matter to be presented in a balanced, unbiased fashion and in compliance with regulatory requirements. However, each program attendee must always use his/her own personal and professional judgment when considering further application of this information, particularly as it may relate to patient diagnostic or treatment decisions including, without limitation, FDA-approved uses and any off-label uses
Sandy Rader, Executive Champion, The UPMC Experience
Leslie Davis, President and CEO, UPMC
Joel Yuhas Executive Vice President, UPMC President, UPMC Hospitals, Health Services Division
Paul Phrampus, MD, CPE, Director, WISER Medical Director, Patient Safety, UPMC Health System Medical Director, Wolff Center at UPMC
Joe Dicianno, Director, Talent Management and Organizational Development UPMC Human Resources
Sara Hartzel Manager, Patient Experience, UPMC Central Region
Lauren Lloyd Vice President, Human Resources
Jennifer Malatek Account Leader, Huron Consulting Group
Michelle Bright Huron National Speaker
Sara Hartzel Manager, Patient Experience, UPMC Central Region
Rachel Hitch Senior Director, Ancillary Services, UPMC St. Margaret
Jennifer Malatek Account Leader, Huron Consulting Group
Faculty Disclosure
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Physician (CME)
The University of Pittsburgh School designates this live activity for a maximum of 8.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 8.75 contact hours.
Pharmacy (CPE)
This knowledge-based activity provides 8.75 contact hours of continuing pharmacy education credit.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 8.75 ACPE PharmacyThe UPMC Center for Continuing Education in the Health Sciences is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a Provider of continuing pharmacy education.
- 8.75 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 8.75 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 8.75 Attendance