Achieving Optimal Readmission Rates by Creating a High Reliability Environment: Part of the Dr. Loren Roth Speaker Series Wolff Center 2.10.20
By the end of this event, the learner should be able to:
1. Discuss how organizational readiness can assist and sustain readmission reduction.
2. Apply the concepts of high reliability to decreasing readmission rates.
3. State 2 interventions that could be implemented to decrease readmission rates.
1 to 1:10 p.m. Welcome/Opening Remarks Tami Minnier, MSN, RN, FACHE
Chief Quality Officer, UPMC
1:10 to 2:10 p.m. Achieving Optimal Readmission Allan Frankel, MD
Rates by Creating a High Safe and Reliable Healthcare
2:10 to 2:25 p.m. Social Needs Action Program Thuy Bui, MD
(SNAP) UPMC Presbyterian Shadyside
2:25 to 2:40 p.m. Implementation of the Crystal Pambacas, BSN, RN
Discharge Readiness Tool Quality Nurse
Diane Klingensmith, MSN, RN, CCM, ACM
Director, Care Management
2:40 to 2:55 p.m. Reducing Readmissions LuAnn King, MSN, RN
Director, Quality Improvement and Patient Experience
UPMC Horizon and UPMC Jameson
2:55 to 3 p.m. Closing Remarks Mark Roberts, MD, MPP
Professor and Chair of Health Policy and Management
Director, Public Health Dynamics Laboratory
University of Pittsburgh Graduate School of Public Health
Professor of Medicine, Industrial Engineering, Business
Administration and Clinical and Translational Science
The information presented at this CME program represents the views and opinions of the individual presenters, and does not constitute the opinion or endorsement of, or promotion by, the UPMC Center for Continuing Education in the Health Sciences, UPMC / University of Pittsburgh Medical Center or Affiliates and University of Pittsburgh School of Medicine. Reasonable efforts have been taken intending for educational subject matter to be presented in a balanced, unbiased fashion and in compliance with regulatory requirements. However, each program attendee must always use his/her own personal and professional judgment when considering further application of this information, particularly as it may relate to patient diagnostic or treatment decisions including, without limitation, FDA-approved uses and any off-label uses
Allan S. Frankel, MD, is a Principal at Safe & Reliable Healthcare, a group that works in patient safety, quality, organizational learning, leadership coaching and teamwork. He was one of the founders of Pascal Metrics, Inc., and served for six years as its Co-Chief Medical Officer. Prior to that for seven years he was the Director of Patient Safety for Partners Healthcare in Boston. He practiced pediatric, cardiac, and general anesthesia in academic and private institutions before embarking on a journey to study and improve patient safety and healthcare reliability. Throughout, he has been on IHI faculty co-chairing Patient Safety Collaboratives, teaching in IHI’s Patient Safety Executive Development Program, and as faculty on the UK’s Safer Patients Initiative and Scottish Patient Safety Programme. Dr. Frankel has worked to improve the safety and reliability of health systems from Singapore to Saudi Arabia, in every state in the USA and all the provinces of Canada.
Tami Minnier, MSN, RN, FACHE, Chief Quality Officer, UPMC
Thuy Bui, MD, (SNAP) UPMC Presbyterian Shadyside
Crystal Pambacas, BSN, RN, Discharge Readiness Tool Quality Nurse, UPMC McKeesport
Diane Klingensmith, MSN, RN, CCM, ACM, Director, Care Management, UPMC McKeesport
LuAnn King, MSN, RN, Director, Quality Improvement and Patient Experience, UPMC Horizon and UPMC Jameson
Mark Roberts, MD, MPP, Professor and Chair of Health Policy and Management, Director, Public Health Dynamics Laboratory, University of Pittsburgh Graduate School of Public Health, Professor of Medicine, Industrial Engineering, Business, Administration and Clinical and Translational Science
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The University of Pittsburgh School designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
- 2.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.00 Attendance