PHQ9 & GAD-7: Engagement

Pittsburgh, PA US
October 22, 2021

The GAD-7 and PHQ-9 screening tools are widely used across the health plan’s clinical teams, to assess members for the presence of symptoms associated with depression or generalized anxiety.  This educational activity will provide staff with engagement tips and strategies to further support staff in the completion of an accurate, effective, and efficient screening and assessment of members who display signs and/or symptoms of general anxiety disorder and/or depression.          

Target Audience

RNs / SW / Health Coaches / Dieticians

Learning Objectives

  1. Recognize strategies for creating a therapeutic space for engagement (therapeutic techniques)  
  2. Illustrate engagement strategies for question nine of the PHQ-9 
  3. Identify engagement tips for providing support when further assessment is recommended   
  4. Demonstrate the application of the presented tips and engagement strategies  

 

Course summary
Available credit: 
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
Course opens: 
09/17/2021
Course expires: 
11/19/2021
Event starts: 
10/22/2021 - 12:00pm
Event ends: 
10/22/2021 - 2:00pm

Program begins at 12:00pm  and adjourns at  2:00pm Total Education Time:  2 Hours

Time

Content

Presenter

12:00-12:30pm

Review of strategies to create a therapeutic space for engagement (therapeutic techniques)

Laura Francis, MSW, LSW

Mike Connell, MS

12:30-1:30 pm

Discuss engagement strategies for question 9 of the PHQ-9

Laura Francis, MSW, LSW

Mike Connell, MS

1:30-2:00pm

Review of engagement tips for providing support when further assessment is recommended & examine a vignette that illustrates application of the engagement strategies

Laura Francis, MSW, LSW

Mike Connell, MS

UPMC Health Plan
600 Grant Street
Pittsburgh, PA 15219
United States
Laura Francis, MSW, LSW 
UPMC Health Plan Program Director, Behavioral Health, Clinical Navigation, and Digital Coaching 
 

Laura Francis has more than 25 years of experience in the behavioral health field.  She has expertise in outpatient assessment and treatment, case management, and health coaching in community mental health and managed care settings.  Laura manages the behavioral health, clinical navigation, and digital coaching teams at UPMC Health Plan, and is responsible for program and workflow development focused on supporting the emotional health and wellness of UPMC Health Plan members.

Laura earned a bachelor's degree in Psychology from the Pennsylvania State University and a master's degree in Social Work from the University of Pittsburgh.  She is a Licensed Social Worker in the Commonwealth of Pennsylvania.

 

Michael J. Connell MS
UPMC Health Plan Clinical Engagement Coordinator
 
Michael Connell is the Clinical Engagement Coordinator for UPMC Health Plan’s Clinical Education Team  He has a master’s degree in Exercise Physiology and a bachelor’s degree in Psychology from the University of Pittsburgh.  Michael was a Health Coach at the UPMC Health Plan for six years where he had extensive experience coaching members to adopt healthy behaviors, including smoking cessation, physical activity, nutrition, stress management, and weight management.  He was responsible for training the engagement and coaching skills of the lifestyle health coach team from 2010 to 2015.  Michael is currently responsible for improving the engagement and Motivational Interviewing skills for clinical staff at the UPMC Health Plan, including Health Coaches, and Case Managers.

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

CCM CE will be provided: 2 CE  - CCM COA will be sent via email from UPMC Health Plan nurse planner

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2 continuing education credits.

Nursing (CNE)

The maximum number of hours awarded for this Continuing Nursing Education activity is 2.0 contact hours.

Social Work (ASWB)

The maximum number of hours awarded for this Continuing Social Work Education activity is 2.0 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
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