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ForwardActivating Behavior Change: Introduction to Motivational Interviewing 12-5-2023 to 12-7-2023
The purpose of this training is to enhance client centered communication approach and skills using the framework of Motivational Interviewing.
Target Audience
ISD Clinical Staff
Learning Objectives
1. Identify core concepts and principles of motivational interviewing (MI) as applied to a healthcare setting.
2. Describe the evidence that supports the efficacy of MI.
3. Explain the importance of a client-centered approach in working with patients/members.
4. Compare the traditional medical approach and the MI approach.
5. Identify the worst case and best-case scenarios in health coaching.
6. Demonstrate strategies to validate a member’s concerns and express empathy.
7. Demonstrate strategies to ask open ended questions, affirm, reflect and summarize.
8. Identify and recognize and respond to change talk.
9. Demonstrate strategies to evoke change talk from a member.
10. Explain in summary the basic principles of MI.
11. Demonstrate awareness of current strengths and areas of growth in the MI skills-set.
12. Demonstrate strategies and skills used in each of the phases of MI: engaging, focusing, evoking, and planning.
13. Apply MI strategies and skills in a culminating activity.
14. Apply and practice core concepts and principles of MI through case study with practice and feedback using standardized patients.
Program begins at 9:30am and ends at 3:30pm. Total Education Time = 5 Hour(s) x 3 days = 15 Total Hours | ||
TIME | CONTENT | PRESENTER |
Day 1: 6-6-2023 | ||
9:30am-10:30am | Welcome and opening activity which includes a “Taste of Motivational Interviewing” where participants begin to compare & contrast a traditional medical model with a more patient-centered / MI-congruent approach in breakout rooms. | Brittany Chapman and Indira Stokes |
10:30am-12pm | Spirit of MI and interactive practice / Principles of MI and interactive practice | Brittany Chapman, and Indira Stokes |
12pm-1pm | Lunch | |
1pm-3pm | Principles of MI and interactive practice | Brittany Chapman and Indira Stokes |
3pm-330pm | Final activity which includes viewing videos of a traditional & patient centered approach with an opportunity to debrief as a group and apply lessons learned throughout the day | Brittany Chapman and Indira Stokes |
Day 2: 6-7-2023 | ||
9:30am to 10:30am | Welcome and opening activity which includes “Batting Practice” where participants work on creating validating statements that are MI-congruent in response to challenging patient statements based on real healthcare settings. | Brittany Chapman and Indira Stokes |
10:30am to 12pm | Introduction of Change Talk with interactive practice for eliciting and responding to Change Talk in a strategic way | Brittany Chapman and Indira Stokes |
12pm-1pm | Lunch | |
1pm-2pm | Review OARS Communication skills with interactive practice | Brittany Chapman and Indira Stokes |
pm-330pm | MI-congruent approach for offering information/advice with interactive practice activity for application | Brittany Chapman and Indira Stokes |
Day 3: 6-8-2023 | ||
9:30am to 10:30am | Welcome and opening activity of “watching MI in Action” to observe skills learned about engaging patients/members. | Brittany Chapman and Indira Stokes |
10:30am to 12pm | 4 processes of MI skills and application | Brittany Chapman and Indira Stokes |
12pm-1pm | Lunch | |
1pm-1:30pm | Spot the Difference Activity for final compare + contrast of MI-congruent and non MI-congruent approaches with a debrief | Brittany Chapman and Indira Stokes |
1:30pm-3:30pm | Culminating Activity: Standardized Patient practice & feedback in breakout groups where a facilitator and small group develop a client persona and then participants have an opportunity to apply MI skills in coaching role-play with a standardized patient and receive feedback on their approach. | Brittany Chapman and Indira Stokes |
Indira is a Clinical Engagement Coordinator at UPMC Health Plan where she is responsible for training and skill development of health coaches and care managers. She has a bachelor's degree in biology and economics and a master's in public health from the University of Pittsburgh. Indira is a Certified Health Education Specialist and a National Board-Certified Health and Wellness Coach. She has been practicing health coaching since 2016.
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics. Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 15 CE credit(s).
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 15 continuing education credit(s).
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
NOTE: Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved. This is per Heather Bogdon and Christie Hempfling
Available Credit
- 15.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 15.00 ASWB
- 15.00 Attendance