Clinician Development Series: Day 4 | March 8, 2024

Pittsburgh, PA US
March 8, 2024

The Clinical Development Series is designed to equip clinicians to be effective in their practice.

Target Audience

This course is open to nurse clinicians at UPMC St. Margaret.

Learning Objectives

At the completion of this series, the learner will:

  • Understand the key components in performance management
  • Promote a culture of safety in the department, including patient safety reporting and A Just Culture
  • Practice conflict resolution skills and how to handle negativity
  • Discuss the role of the clinician in shared governance
  • Describe ways to prevent workplace violence
Course summary
Available credit: 
  • 3.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 3.50 Attendance
Course opens: 
03/08/2024
Course expires: 
03/22/2024
Event starts: 
03/08/2024 - 7:30am EST
Event ends: 
03/08/2024 - 12:15pm EST
Add to calendar: 
UPMC St. Margaret
815 Freeport Road
Pittsburgh, PA 15215
United States

LaQuicha Anderson, SHRM-SCP, UPMC/HCIsHRBP
Director, Human Resources
UPMC St. Margaret

Lauren Bertolino, BSN, RN, CMSRN
Senior Clinician
UPMC St. Margaret

Jennifer Hicks, MSN, RN, NPD-BC, CEN
Advanced Clinical Education Specialist
UPMC St. Margaret

Linda Winters, MSN, RN, CCM
Director, Patient Experience, Patient Relations, and Volunteer Services
UPMC St. Margaret

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This activity is approved for the following credit: ANCC.  Other healthcare professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

The maximum number of hours awarded for this Continuing Nursing Education activity is 3.5 contact hours.

Available Credit

  • 3.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 3.50 Attendance
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