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ForwardMI Skills Building: Person-Centered Approach to Vaccine Conversations with Members
Vaccine hesitancy and ambivalence are normal responses to vaccine conversations in healthcare. This session will focus on person-centered skills that can help clinicians free their minds of ambition or resolution for the member and support members’ autonomy to choose while activating them to make well-informed decisions for their health.
Target Audience
ISD Clinical Staff
Learning Objectives
ANCC & Social Work Learning Objectives:
- Identify why supporting members in vaccine conversations can make a positive impact on member health and well-being
- Describe skills and strategies to support clinicians in having vaccine conversations
- Apply case study examples of person-centered skills with supporting members in making informed decisions about seasonal vaccines
Pharmacy Learning Objectives:
- Assess personal understanding of patient ambivalence and hesitancy around the topic of vaccines and how clinicians can support patients in these conversations via patient-centered skills
- Apply person-center strategies to case examples to support patients in making informed decisions about seasonal vaccines
Program begins at 9:00am and ends at 10:00am. Total Education Time = 1 Hour(s) | ||
TIME | CONTENT | PRESENTER |
9:00 am – 9:15 am | Identify why supporting members in vaccine conversations can make a positive impact on member health and well-being. | Renee Greenwald, MS, NBC-HWC Brittany Chapman, MSW, NBC-HWC |
9:15 am – 9: 45 am | Describe skills and strategies to support clinicians in having vaccine conversations. | Renee Greenwald, MS, NBC-HWC Brittany Chapman, MSW, NBC-HWC |
9:45 am – 10:00 am | Apply case study examples of person-centered skills with supporting members in making informed decisions about seasonal vaccines. | Renee Greenwald, MS, NBC-HWC Brittany Chapman, MSW, NBC-HWC |
Renee Greenwald, MS, NBC-HWC
Renee Greenwald is the Manager of Clinical Training & Quality Assurance at UPMC Health Plan where she is responsible for supporting the Health Coach Academy team with developing the Motivational Interviewing skillset of UPMC Health Plan clinicians through various training and Quality Assurance Review. She has a Bachelor of Science in Exercise Science from Slippery Rock University and a Master of Science in Exercise Science and Health Promotion, specializing in wellness and fitness and wellness coaching from PennWest California. Renee is a member of the Motivational Interviewing Network of Trainers and is a Nationally Board-Certified Health and Wellness Coach with about 5 years of experience in health coaching.
Brittany Chapman, MSW, NBC-HWC
Brittany Chapman is a Clinical Engagement Coordinator at UPMC Health Plan. Her responsibilities include professional skill development and training of care managers and health coaches. She holds a bachelor's degree in psychology from Wright State University and a master's degree in social work from the University of Southern California. Brittany is also a National Board-Certified Health and Wellness Coach with about 6 years of experience in Health Coaching.
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics. Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 1 CE credit(s).
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1 continuing education credit(s).
CCM CE are not offered for this educational activity.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
NOTE: Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved. This is per Heather Bogdon and Christie Hempfling
Available Credit
- 1.00 ACPE PharmacyThe UPMC Center for Continuing Education in the Health Sciences is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a Provider of continuing pharmacy education.
- 1.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 1.00 ASWB
- 1.00 Attendance