INPATIENT DE-ESCALATION WORKSHOP - Harrisburg - September 20, 2024

September 20, 2024

The Joint Commission released a Sentinel Event alert regarding the increasing incidence of workplace violence within the healthcare setting.  As part of this Sentinel Event, the Joint Commission has tasked healthcare organizations to provide workplace violence and de-escalation education to its team members to protect staff, patients, and visitors within the healthcare setting.

Target Audience

Registered Nurse

LPN/LVN

Patient care specialist roles

Learning Objectives

  • Participants will list signs of the escalating individual.
  • Participants will demonstrate verbal de-escalation techniques.
  • Participants will demonstrate disengagement techniques.
  • Participants will list resources available for the staff and escalating individual.

Additional Information

AttachmentSize
File Agenda Inpatient De-escalation.docx60.28 KB
Course summary
Available credit: 
  • 4.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 4.00 Attendance
Course opens: 
09/20/2024
Course expires: 
11/30/2024
Event starts: 
09/20/2024 - 7:00am EDT
Event ends: 
09/20/2024 - 11:00am EDT
Add to calendar: 

The Joint Commission released a Sentinel Event alert regarding the increasing incidence of workplace violence within the healthcare setting.  As part of this Sentinel Event, the Joint Commission has tasked healthcare organizations to provide workplace violence and de-escalation education to its team members to protect staff, patients, and visitors within the healthcare setting.

UPMC Harrisburg
Harrisburg, PA
United States

Shelley Heinbaugh
Tina Keck
Heather Laudenslager
Courtney Lykins
Autumn Seifert
Maryalyce McCormick
Kelsey Wesko
Pam Whitehouse 
Megan Yeakle
Shawn Zeiders (security)
Fran Zondlo 
Stacey Cluck
Jess Creter
Laura Franklin
Jennifer Hammond
Kate Bilger                                
Bri Bloom
Hillary Bupp
Lisa Burns
Aubrey Carberry
Jess Biegler

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 4.0 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity. 

Available Credit

  • 4.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 4.00 Attendance
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