Person-Centered Approaches to Care Management Member Competencies: Shared Decision Making

June 2, 2026

This 1-hour training session on Person-Centered Approaches to Care Management Member Competencies: Shared Decision Making is designed to equip clinical staff with the essential skills and knowledge needed to support members with shared-decision making. Participants will engage in interactive discussions, case studies, and/or practical exercises to enhance their competencies in shared decision making.   

Target Audience

RNs / SW / Health Coaches / Paramedics / EMTs

Learning Objectives

  • Describe UPMC Health Plan’s Care Management Shared Decision Making Competency and associated care management graduation criteria.  
  • Identify effective person-centered approaches for supporting members and meeting the goals for this competency. 
  • Apply person-centered approaches through activities specific to this competency.  
Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
Course opens: 
10/02/2025
Course expires: 
07/07/2026
Event starts: 
06/02/2026 - 5:00am EDT
Event ends: 
06/02/2026 - 6:00am EDT
Add to calendar: 

TIME

CONTENT

PRESENTER

20 Mins

Overview of our UPMC Health Plan tactics on shared decision making with Members

Renee Greenwald

 

20 Mins

Overview of person-centered approaches to supporting members towards competency of shared decision making

Renee Greenwald

 

20 Mins

Provide interactive discussions, case studies, and other activities towards the shared decision making competency.

Renee Greenwald

 

Virtual
PA
United States

Renee Greenwald, MS, NBC-HWC

Nursing (CNE) 

The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hour(s). 

CCM CE will be provided: 1.0 CE - CCM COA will be sent via email from UPMC Health Plan nurse planner approximately 6-8 weeks following the live date of the course. 

This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics.  Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 1.0 CE credit(s). 

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credit(s). 

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity. 

NOTE:  Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved.  This is per Heather Bogdon and Christie Hempfling 

 

Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
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