The UPMC Experience: Meeting the Needs of Patients with Disabilities

March 25, 2026

This training provides a comprehensive look at how UPMC supports patients with disabilities by ensuring their accommodation needs are identified, documented, and consistently addressed throughout every point of care. Participants will learn how to accurately capture disability-related accommodations in the electronic health record (EHR) and understand why this documentation is essential for continuity and safety. Attendees will be guided through the various tools and internal resources UPMC offers and will emphasize how disability accommodations translate into safe and effective discharge planning and care transitions. Participants will learn practical strategies for integrating accommodations into transition plans to reduce readmissions, enhance patient safety, and improve overall health outcomes.

Target Audience

Nurse

Social Worker

Discharge planning professionals

Learning Objectives

  • Accurately identify and document patients’ disability-related accommodations
  • Understand the process for capturing accommodation needs in the electronic health record (EHR) and why this is critical for continuity of care.
  • Gain comprehensive knowledge of the LUHU program
  • Explore the program’s purpose, eligibility criteria, and how it supports patients with disabilities throughout their care journey.
  • Identify disability tools and resources available within UPMC
  • Learn how to access and utilize assistive technologies, communication aids, and internal resource networks to improve patient experience.
  • Apply disability accommodation knowledge to enhance discharge planning and care transitions
  • Recognize how integrating accommodations into discharge plans reduces readmissions, improves patient safety, and supports health outcomes.
Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
  • 1.00 Attendance
Course opens: 
03/25/2026
Course expires: 
04/10/2026
Event starts: 
03/25/2026 - 12:00pm EDT
Event ends: 
03/25/2026 - 1:00pm EDT
Add to calendar: 

This training provides a comprehensive look at how UPMC supports patients with disabilities by ensuring their accommodation needs are identified, documented, and consistently addressed throughout every point of care. Participants will learn how to accurately capture disability-related accommodations in the electronic health record (EHR) and understand why this documentation is essential for continuity and safety. Attendees will be guided through the various tools and internal resources UPMC offers and will emphasize how disability accommodations translate into safe and effective discharge planning and care transitions. Participants will learn practical strategies for integrating accommodations into transition plans to reduce readmissions, enhance patient safety, and improve overall health outcomes.

Teams Meeting
Pittsburgh, PA
United States

Lyndsey Stiger

Ashli Molinero

Matthew Berwick

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credits.

Social Work (ASWB)

This program is offered for 1.0 hours of social work continuing education.

Nursing (ANCC)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hours.

Other Healthcare Professionals:

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
  • 1.00 Attendance
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