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ForwardDe-Escalation in Acute Care: Managing Behavioral Crises Safely
Staff within the Clinical Care Coordination and Discharge Planning department often encounter patients and families in both psychosocially and medically complex situations that can easily escalate. Staff need to be prepared to recognize when a situation is escalating and how to apply de-escalation techniques.
This activity would benefit staff with further training on how to apply trauma informed de-escalation techniques and communication strategies in patient care to increase safety and allow for better rapport building in their work.
Target Audience
Nurse
Social Worker
Discharge Coordinators
Learning Objectives
1. Recognizing early warning signs of escalation
2. Apply trauma informed de-escalation techniques
3. Apply therapeutic communication strategies
4. Follow a structured response to behavioral crises
5. Prioritize safety for patients and staff
Additional Information
| Attachment | Size |
|---|---|
 How to access credits - Code access.doc | 97 KB |
Staff within the Clinical Care Coordination and Discharge Planning department often encounter patients and families in both psychosocially and medically complex situations that can easily escalate. Staff need to be prepared to recognize when a situation is escalating and how to apply de-escalation techniques.
This activity would benefit staff with further training on how to apply trauma informed de-escalation techniques and communication strategies in patient care to increase safety and allow for better rapport building in their work.
Jessi Smirga
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credits.
Social Work (ASWB)
This program is offered for 1.0 hours of social work continuing education.
Nursing (ANCC)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hours.
Other Healthcare Professionals:
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 1.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 1.00 ASWB
- 1.00 Attendance