3-20-2025 Person-Centered Strategies for Working with Ambivalent Members

Pittsburgh, PA US
March 20, 2025

Ambivalence is when a client feels two ways about a change; they see a reason to change and also reasons not to. This session will dive into the benefits of ambivalence and support clinicians with using effective person-centered strategies to help clients sort through their feelings around behavior change.  

Target Audience

RNs / SW / Health Coaches / Paramedics / EMTs/ CCM

Learning Objectives

1. Identify what ambivalence is and how it can contribute to meaningful behavior change. 

2. Describe person-centered strategies that help clients sort through their own ambivalence. 

3. Apply person-centered skills presented in case study scenarios.  

Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
  • 1.00 Attendance
Course opens: 
12/04/2024
Course expires: 
04/25/2025
Event starts: 
03/20/2025 - 12:28pm EDT
Event ends: 
03/20/2025 - 2:29pm EDT
Add to calendar: 

TIME 

CONTENT 

PRESENTER 

9am-9:15am 

Identify what ambivalence is and how it can contribute to meaningful behavior change. 

Renee Greenwald &  

9:15am-9:45am 

Describe person-centered strategies that help clients sort through their own ambivalence. 

Renee Greenwald &  

9:45am-10am 

Apply person-centered skills presented in case study scenarios.   

Renee Greenwald &  

UPMC Health Plan
600 Grant Street
Pittsburgh, PA 15219
United States

Renee Greenwald, MS, NBC-HWC, UPMC Health Plan

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

Pharmacy (CPE) 

This knowledge-based activity provides 1.0 contact hours of continuing pharmacy education credit(s). 

Nursing (CNE) 

The maximum number of hours awarded for this Continuing Nursing Education activity is XX contact hour(s). 

CCM CE will be provided:  1.0 CE  - CCM COA will be sent via email from UPMC Health Plan nurse planner approximately 6-8 weeks following the live date of the course. 

This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics.  Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 1.0 CE credit(s). 

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credit(s). 

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity. 

NOTE:  Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved.  This is per Heather Bogdon and Christie Hempfling 

Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
  • 1.00 Attendance
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