Activating Behavior Change: Introduction to Motivational Interviewing 6-6-2023 to 6-8-2023

Pittsburgh, PA US
June 6, 2023 to June 8, 2023

The purpose of this training is to enhance client centered communication approach and skills using the framework of Motivational Interviewing.

 

Target Audience

UPMC Health Plan RNs / SW / Health Coaches / Dieticians

Learning Objectives

1.  Identify core concepts and principles of motivational interviewing (MI) as applied to a healthcare setting.

2.  Describe the evidence that supports the efficacy of MI.

3.  Explain the importance of a client-centered approach in working with patients/members.

4.  Compare the traditional medical approach and the MI approach.

5.  Identify the worst case and best-case scenarios in health coaching.

6.  Demonstrate strategies to validate a member’s concerns and express empathy.

7.  Demonstrate strategies to ask open ended questions, affirm, reflect and summarize.

8.  Identify and recognize and respond to change talk.

9.  Demonstrate strategies to evoke change talk from a member.

10.  Explain in summary the basic principles of MI.

11.  Demonstrate awareness of current strengths and areas of growth in the MI skills-set.

12.  Demonstrate strategies and skills used in each of the phases of MI:  engaging, focusing, evoking, and planning. 

13.  Apply MI strategies and skills in a culminating activity.

14.  Apply and practice core concepts and principles of MI through case study with practice and feedback using standardized patients.

Course summary
Available credit: 
  • 15.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 15.00 ASWB
  • 15.00 Attendance
Course opens: 
03/14/2023
Course expires: 
07/07/2023
Event starts: 
06/06/2023 - 9:30am EDT
Event ends: 
06/08/2023 - 4:30pm EDT
Add to calendar: 

Program begins at 9:30am and ends at 3:30pm.  Total Education Time = 5 Hour(s) x 3 days = 15 Total Hours

TIME

CONTENT

PRESENTER

Day 1:  6-6-2023

9:30am-10:30am

Welcome and opening activity which includes a “Taste of Motivational Interviewing” where participants begin to compare & contrast a traditional medical model with a more patient-centered / MI-congruent approach in breakout rooms.

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

10:30am-12pm

Spirit of MI and interactive practice / Principles of MI and interactive practice

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

12pm-1pm

Lunch

1pm-3pm

Principles of MI and interactive practice

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

3pm-330pm

Final activity which includes viewing videos of a traditional & patient centered approach with an opportunity to debrief as a group and apply lessons learned throughout the day

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

Day 2:  6-7-2023

9:30am to 10:30am

Welcome and opening activity which includes “Batting Practice” where participants work on creating validating statements that are MI-congruent in response to challenging patient statements based on real healthcare settings.

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

10:30am to 12pm

Introduction of Change Talk with interactive practice for eliciting and responding to Change Talk in a strategic way

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

12pm-1pm

Lunch

1pm-2pm

Review OARS Communication skills with interactive practice

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

2pm-330pm

MI-congruent approach for offering information/advice with interactive practice activity for application

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

Day 3:  6-8-2023

9:30am to 10:30am

Welcome and opening activity of “watching MI in Action” to observe skills learned about engaging patients/members.

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

10:30am to 12pm

4 processes of MI skills and application

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

12pm-1pm

Lunch

1pm-1:30pm

Spot the Difference Activity for final compare + contrast of MI-congruent and non MI-congruent approaches with a debrief

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

1:30pm-3:30pm

Culminating Activity: Standardized Patient practice & feedback in breakout groups where a facilitator and small group develop a client persona and then participants have an opportunity to apply MI skills in coaching role-play with a standardized patient and receive feedback on their approach.

Amanda Gabarda, Renee Greenwald, Mike Connell, Brittany Chapman, Indira Stokes

UPMC Health Plan
600 Grant Street
Pittsburgh, PA 15219
United States
Amanda Gabarda, EdD, MPH, NBC-HWC
Dr. Gabarda is the Senior Director of Clinical Training & Development at UPMC Health Plan where she is responsible for the creation, implementation, monitoring, and evaluation of training and skill development of lifestyle health coaches and care managers. She has a Bachelor of Science and Master of Science in Exercise Science from Slippery Rock University, a Master of Public Health from Walden University, and a Doctor of Education in Health and Physical Activity from the University of Pittsburgh.  Ms. Gabarda is a member of the Motivational Interviewing Network of Trainers, a National Board-Certified Health & Wellness Coach, and a Certified Health Education Specialist and has 15+ years of experience in health promotion and health coaching.
 
Renee Greenwald, MS, NBCHWC
 
Renee Greenwald is the Manager of Clinical Training & Quality Assurance at UPMC Health Plan where she is responsible for supporting the Health Coach Academy team with developing the Motivational Interviewing skillset of UPMC Health Plan clinicians through various training and Quality Assurance Review. She has a Bachelor of Science in Exercise Science from Slippery Rock University and a Master of Science in Exercise Science and Health Promotion, specializing in wellness and fitness and wellness coaching from Penn West California.  Renee is a member of the Motivational Interviewing Network of Trainers and is a Nationally Board-Certified Health and Wellness Coach with about 5 years of experience in health coaching.

Michael J. Connell, MS

Mr. Connell is the Clinical Engagement Coordinator for UPMC Health Plan’s Clinical Education Team. Mr. Connell has a master’s degree in Exercise Physiology and a bachelor’s degree in psychology from the University of Pittsburgh. Mr. Connell was a Health Coach at the UPMC Health Plan for six years where he had extensive experience coaching members to adopt healthy behaviors, including smoking cessation, physical activity, nutrition, stress management, and weight management. Mr. Connell was responsible for training the engagement and coaching skills of the lifestyle health coach team from 2010 to 2015. Mr. Connell is currently responsible for improving the engagement and Motivational Interviewing skills of clinical staff at the UPMC Health Plan, including RNs, Health Coaches, and Case Managers.
 
Indira Stokes, MPH, CHES, NBC-HWC

Indira is a Clinical Engagement Coordinator at UPMC Health Plan where she is responsible for training and skill development of health coaches and care managers. She has a bachelor's degree in biology and economics and a master's in public health from the University of Pittsburgh. Indira is a Certified Health Education Specialist and a National Board-Certified Health and Wellness Coach. She has been practicing health coaching since 2016.

Brittany Chapman, MSW, NBC-HWC
Brittany is a Clinical Engagement Coordinator at UPMC Health Plan. Her responsibilities include professional skill development and training of care managers and health coaches. She holds a bachelor's degree in psychology from Wright State University and a master's degree in social work from the University of Southern California. Brittany is also a National Board-Certified Health and Wellness Coach with about 6 years of experience in Health Coaching.

 

 

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 15 contact hour(s).

This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics.  Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 15 CE credit(s).

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 15 continuing education credit(s).

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

NOTE:  Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved.  This is per Heather Bogdon and Christie Hempfling

Available Credit

  • 15.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 15.00 ASWB
  • 15.00 Attendance
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