Understanding Trauma: Guiding Principles for Effective Care Management

May 27, 2026

 1 hour training to review the principals of trauma informed care essential for the care manager role

Target Audience

RNs / SW / Health Coaches / Paramedics / EMTs /Pharmacists 

Learning Objectives

  • Recall and understand the stress response and traumatic stress 

  • Define what a trauma informed care approach means 

  • Recognize how the trauma informed care approach could be utilized by care managers 

Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
Course opens: 
02/11/2026
Course expires: 
06/22/2026
Event starts: 
05/27/2026 - 6:00am EDT
Event ends: 
05/27/2026 - 7:00am EDT

10 - 1020 Review of the stress response and traumatic stress

1020 -1040 Review of what trauma informed care approach means 

1040 - 1100 Discuss how the trauma informed care approach could be utilized by care managers 

UPMC Health Plan
Virtual
United States

Dr. Lyndra Bills, MD

 

 

The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hour(s). 

This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics.  Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 1.0 CE credit(s). 

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credit(s). 

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity. 

NOTE:  Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved.  This is per Heather Bogdon and Christie Hempfling 

Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
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