Improving the Support of our UPMC Health Plan Members with Heart Failure

Pittsburgh, PA US
August 21, 2025

This presentation focuses on enhancing support for UPMC Health Plan members with heart failure through improved collaboration between payors and providers. It covers key topics such as heart failure overview, targeted automated eConsults, and HVI heart failure clinics

Target Audience

RNs / SW / Health Coaches / Paramedics / EMTs

Learning Objectives

  • Recall the different types and classifications of heart failure, including left ventricular and right-sided heart failure, as well as heart failure with reduced ejection fraction (HFrEF) and heart failure with preserved ejection fraction (HFpEF) and Recognize symptoms of heart failure, such as shortness of breath, fatigue, swollen legs, and rapid heart beat, and  the importance of medication adherence, dietary changes, and physical activity in managing heart failure 

  • Describe the current treatment recommendations and guideline-directed medical therapy (GDMT) for heart failure, including the use of beta-blockers, ARNI, MRAs, and SGLT-2 inhibitors and the role of targeted automated eConsults (TACOs) in heart failure management and the structure of the Medication Optimization Clinic . 

  • Apply the knowledge of heart failure self-management strategies, including medication adherence, dietary changes, and physical activity, to improve patient outcomes and understanding of the economic impact of heart failure to advocate for cost-effective treatment and prevention strategie

Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
Course opens: 
06/27/2025
Course expires: 
09/23/2025
Event starts: 
08/21/2025 - 5:06pm EDT
Event ends: 
08/21/2025 - 7:07pm EDT
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Topic 

Description 

Duration 

Understand the Overview of Heart Failure and Recognize Symptoms and Risk Factors 

Gain a comprehensive understanding of heart failure, including its types, stages, and classifications by ejection fraction. Identify common symptoms and risk factors associated with heart failure, and understand the importance of early detection and management. 

15 

Learn About Current Treatment Recommendations, Heart Failure Self-Management Strategies, and Examine the Economic and Societal Impact of Heart Failure.  

Familiarize yourself with the current treatment recommendations for heart failure, including lifestyle modifications, medication adherence, and guideline-directed medical therapy (GDMT). Understand the importance of self-management strategies for heart failure patients, including daily weight monitoring, dietary changes, physical activity, and symptom response plans. Analyze the direct and indirect impacts of heart failure on the healthcare system and society, including costs, hospitalizations, and quality of life. 

15 

Review the Role of eCardiology Consults and Heart Failure Clinics 

Learn about the role of eCardiology consults and heart failure clinics in managing heart failure patients, including the structure and goals of the Medication Optimization Clinic 

15 

UPMC Health Plan
600 Grant Street
Pittsburgh, PA 15219
United States

Jennifer Kliner, CRNP, Clinical Project Director of Advanced Heart Failure Program

Stephanie Lemne, MBA, MSN, CCM, Director of Clinical Programs

Kristen Reitler, RN, CCM, Clinical Director of Population Health

Nursing (CNE) 

The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hour(s). 

This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics.  Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 1.0 CE credit(s). 

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credit(s). 

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity. 

NOTE:  Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved.  This is per Heather Bogdon and Christie Hempfling 

Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
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