Person-Centered Approaches to Care Management Member Competencies: Health Plan Benefits, Emotional Health & Lifestyle Management

Pittsburgh, PA US
March 3, 2026

This 1-hour training session on Person-Centered Approaches to Care Management Member Competencies: Health Plan Benefits, Emotional Health, and Lifestyle Management is designed to equip clinical staff with the essential skills and knowledge needed to support members to understand benefits and resources available for health management, lifestyle, and emotional health. Participants will engage in interactive discussions, case studies, and/or practical exercises to enhance their competencies in lifestyle management & emotional health.  

Target Audience

:   RNs / SW / Health Coaches / Paramedics / EMT/ CCM

Learning Objectives

  • Describe UPMC Health Plan’s Care Management Health Plan Benefits, Emotional Health, and Lifestyle management Competencies and associated care management graduation criteria.   

  • Identify effective person-centered approaches for supporting members and meeting the goals for this competency.  

  • Apply person-centered approaches through activities specific to this competency.  

Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
Course opens: 
03/03/2026
Course expires: 
04/03/2026
Event starts: 
03/03/2026 - 4:00am EST
Event ends: 
03/03/2026 - 5:00am EST
Add to calendar: 

TIME 

CONTENT 

PRESENTER 

20 Mins 

 

Review of benefits available to health plan members 

Cassie Mcgrath 

 

 

20 Mins 

Knowledge on the varying conditions that necessitate the utilization of lifestyle management or emotional health 

Mike Connell 

20 Mins 

Provide interactive discussions, case studies, and/or practical exercises to enhance their competencies  

Mike Connell & Cassie Mcgrath 

UPMC Health Plan
600 Grant Street
Pittsburgh, PA 15219
United States

Mike Connell, NBC-HWC

Cassie Mcgrath, MS, NBC-HWC

Nursing (CNE)

The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hour(s).

CCM CE will be provided: 1.0 CE - CCM COA will be sent via email from UPMC Health Plan nurse planner approximately 6-8 weeks following the live date of the course.

This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics.  Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 1.0 CE credit(s).

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credit(s).

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

NOTE:  Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved.  This is per Heather Bogdon and Christie Hempfling

Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
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