Advanced Motivational Interviewing Skills: Meaningful & Complex Reflections

Pittsburgh, PA US
October 19, 2023

Complex reflections add meaning or emphasis in response to what a person has said, and often get at the unspoken feelings that the person is trying to convey. This session will focus on building skills to listen at a deeper level and craft complex reflections.

Target Audience

ISD Clinical Staff

Learning Objectives

  1. Explain the purpose of reflective listening and giving complex reflections
  2. Recall strategies for crafting complex reflections
  3. Apply reflection skills in practice
Course summary
Available credit: 
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
Course opens: 
07/31/2023
Course expires: 
11/17/2023
Event starts: 
10/19/2023 - 9:00am EDT
Event ends: 
10/19/2023 - 11:00am EDT
Add to calendar: 

Program begins at 9:00am and ends at 11:00am.  Total Education Time = 2 Hour(s)

TIME

CONTENT

PRESENTER

9:00-9:30 am

Review reflective listening and definition of complex reflections

Indira Stokes, MPH, CHES, NBC-HWC

Michael J. Connell MS

9:30-10:30 am

Review and discuss strategies to create complex reflections

Indira Stokes, MPH, CHES, NBC-HWC

Michael J. Connell MS

10:30-11:00 am

Apply skills in practice utilizing case studies

Indira Stokes, MPH, CHES, NBC-HWC

Michael J. Connell MS

UPMC Health Plan
600 Grant Street
Pittsburgh, PA 15219
United States
Michael J. Connell MS
Mr. Connell is the Clinical Engagement Coordinator for UPMC Health Plan’s Clinical Education Team. Mr. Connell has a master’s degree in Exercise Physiology and a bachelor’s degree in Psychology from the University of Pittsburgh. Mr. Connell was a Health Coach at the UPMC Health Plan for six years where he had extensive experience coaching members to adopt healthy behaviors, including smoking cessation, physical activity, nutrition, stress management, and weight management. Mr. Connell was responsible for training the engagement and coaching skills of the lifestyle health coach team from 2010 to 2015. Mr. Connell is currently responsible for improving the engagement and Motivational Interviewing skills of clinical staff at the UPMC Health Plan, including RNs, Health Coaches, and Case Managers.
 

Indira Stokes, MPH, CHES, NBC-HWC

Indira is a Clinical Engagement Coordinator at UPMC Health Plan where she is responsible for training and skill development of health coaches and care managers. She has a bachelor's degree in Biology and Economics and a master's in Public Health from the University of Pittsburgh. Indira is a Certified Health Education Specialist and a National Board-Certified Health and Wellness Coach. She has been practicing health coaching since 2016.

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Nursing (CNE)

The maximum number of hours awarded for this Continuing Nursing Education activity is 2 contact hour(s).

CCM CE will be provided:  2 CE - CCM COA will be sent via email from UPMC Health Plan nurse planner approximately 6-8 weeks following the live date of the course.

This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics.  Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 2 CE credit(s).

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2 continuing education credit(s).

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

NOTE:  Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved.  This is per Heather Bogdon and Christie Hempfling

Available Credit

  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
Please login or register to take this course.