COE Introduction to POLAR*S: A Tool for Building Rapport

November 3, 2020

Draft Agenda

  1. 10:00 a.m. to 10:05 p.m. – Welcome and Introduction – Robert Ferguson, MPH, Chief Policy Officer, Jewish Healthcare Foundation
  2. 10:05 a.m. to 11:45 a.m. – Introduction to POLAR*S: A Tool for Building Rapport Whitney I. Menarcheck, LPC, NCC, Senior Clinical Quality Improvement Specialist, Program Evaluation and Research Unit (PERU)
    1. Defining POLAR*S, opportunities for use, and effectiveness for building rapport.
    2. Interactive participant role-play – case scenarios applicable to the COE setting (4 scenarios).
  3. 11:45 a.m. to 11:55 a.m. – Q&A
  4. 11:55 a.m. to 12:00 p.m. – Wrap-Up & Next Steps – Pauline Taylor, CQIA, Program Specialist, Jewish Healthcare Foundation

 

Target Audience

Nurse

Physician

Social Worker

Learning Objectives

• Identify the components of POLAR*S.

• Understand the difference between POLAR*S and Motivational Interviewing.

• Identify opportunities for POLAR*S in your work.

• Learn how to effectively utilize POLAR*S to build rapport with clients

Course summary
Available credit: 
  • 2.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
Course opens: 
11/03/2020
Course expires: 
01/29/2021
Event starts: 
11/03/2020 - 10:00am
Event ends: 
11/03/2020 - 12:00pm

Draft Agenda

  1. 10:00 a.m. to 10:05 p.m. – Welcome and Introduction – Robert Ferguson, MPH, Chief Policy Officer, Jewish Healthcare Foundation
  2. 10:05 a.m. to 11:45 a.m. – Introduction to POLAR*S: A Tool for Building Rapport Whitney I. Menarcheck, LPC, NCC, Senior Clinical Quality Improvement Specialist, Program Evaluation and Research Unit (PERU)
    1. Defining POLAR*S, opportunities for use, and effectiveness for building rapport.
    2. Interactive participant role-play – case scenarios applicable to the COE setting (4 scenarios).
  3. 11:45 a.m. to 11:55 a.m. – Q&A
  4. 11:55 a.m. to 12:00 p.m. – Wrap-Up & Next Steps – Pauline Taylor, CQIA, Program Specialist, Jewish Healthcare Foundation

 

Zoom Meeting
Pittsburgh, PA
United States

Robert Ferguson, MPH, Chief Policy Officer, Jewish Healthcare Foundation

Whitney I. Menarcheck, LPC, NCC, Senior Clinical Quality Improvement Specialist, Program Evaluation and Research Unit (PERU)

Pauline Taylor, CQIA, Program Specialist, Jewish Healthcare Foundation

 

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2.0 continuing education credits.

Available Credit

  • 2.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
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