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ForwardActivating Behavior Change: Introduction to Motivational Interviewing 11-30-21 to 12-2-2021
The purpose of this training is to enhance client centered communication approach and skills using the framework of Motivational Interviewing.
Schedule Day 1
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 hours
Day 1 11-30-2021
Time | Content | Presenter |
9:30am-10:30am | Welcome and opening activity which includes a “Taste of Motivational Interviewing” where participants begin to compare & contrast a traditional medical model with a more patient-centered / MI-congruent approach in breakout rooms. | Mike Connell & Renee Greenwald |
10:30am-12pm | Spirit of MI and interactive practice / Principles of MI and interactive practice | Mike Connell & Renee Greenwald |
12pm-1pm | Lunch |
|
1pm-3pm | Principles of MI and interactive practice | Mike Connell & Renee Greenwald |
3pm-330pm | Final activity which includes viewing videos of a traditional & patient centered approach with an opportunity to debrief as a group and apply lessons learned throughout the day | Mike Connell & Renee Greenwald |
Schedule Day 2
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 2 12-1-2021
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity which includes “Batting Practice” where participants work on creating validating statements that are MI-congruent in response to challenging patient statements based on real healthcare settings. | Dan Watson & Renee Greenwald |
10:30am to 12pm | Introduction of Change Talk with interactive practice for eliciting and responding to Change Talk in a strategic way | Mike Connell & Renee Greenwald |
12pm-1pm | Lunch | |
1pm-2pm | Review OARS Communication skills with interactive practice | Mike Connell & Renee Greenwald |
2pm-330pm | MI-congruent approach for offering information/advice with interactive practice activity for application | Mike Connell & Renee Greenwald |
Schedule Day 3
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 3 12-2-2021
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity of “watching MI in Action” to observe skills learned about engaging patients/members. | Mike Connell & Renee Greenwald |
10:30am- 12pm | 4 processes of MI skills and application | Mike Connell & Renee Greenwald |
12pm-1pm | Lunch |
|
1pm-130pm | Spot the Difference Activity for final compare + contrast of MI-congruent and non MI-congruent approaches with a debrief | Mike Connell & Renee Greenwald |
130pm to 3:30pm | Culminating Activity: Standardized Patient practice & feedback in breakout groups where a facilitator and small group develop a client persona and then participants have an opportunity to apply MI skills in coaching role-play with a standardized patient and receive feedback on their approach. | Mike Connell & Renee Greenwald |
Target Audience
UPMC Health Plan RNs / SW / Health Coaches / Dieticians
Learning Objectives
1. Identify core concepts and principles of motivational interviewing (MI) as applied to a healthcare setting.
2. Describe the evidence that supports the efficacy of MI.
3. Explain the importance of a client-centered approach in working with patients/members.
4. Compare the traditional medical approach and the MI approach.
5. Identify the worst case and best-case scenarios in health coaching.
6. Demonstrate strategies to validate a member’s concerns and express empathy.
7. Demonstrate strategies to ask open ended questions, affirm, reflect and summarize.
8. Identify and recognize and respond to change talk.
9. Demonstrate strategies to evoke change talk from a member.
10. Explain in summary the basic principles of MI.
11. Demonstrate awareness of current strengths and areas of growth in the MI skills-set.
12. Demonstrate strategies and skills used in each of the phases of MI: engaging, focusing, evoking, and planning.
13. Apply MI strategies and skills in a culminating activity.
14. Apply and practice core concepts and principles of MI through case study with practice and feedback using standardized patients.
Schedule Day 1
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 hours
Day 1 11-30-2021
Time | Content | Presenter |
9:30am-10:30am | Welcome and opening activity which includes a “Taste of Motivational Interviewing” where participants begin to compare & contrast a traditional medical model with a more patient-centered / MI-congruent approach in breakout rooms. | Mike Connell & Renee Greenwald |
10:30am-12pm | Spirit of MI and interactive practice / Principles of MI and interactive practice | Mike Connell & Renee Greenwald |
12pm-1pm | Lunch |
|
1pm-3pm | Principles of MI and interactive practice | Mike Connell & Renee Greenwald |
3pm-330pm | Final activity which includes viewing videos of a traditional & patient centered approach with an opportunity to debrief as a group and apply lessons learned throughout the day | Mike Connell & Renee Greenwald |
Schedule Day 2
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 2 12-1-2021
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity which includes “Batting Practice” where participants work on creating validating statements that are MI-congruent in response to challenging patient statements based on real healthcare settings. | Mike Connell & Renee Greenwald |
10:30am to 12pm | Introduction of Change Talk with interactive practice for eliciting and responding to Change Talk in a strategic way | Mike Connell & Renee Greenwald |
12pm-1pm | Lunch |
|
1pm-2pm | Review OARS Communication skills with interactive practice | Mike Connell & Renee Greenwald |
2pm-330pm | MI-congruent approach for offering information/advice with interactive practice activity for application | Mike Connell & Renee Greenwald |
Schedule Day 3
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 3 12-2-2021
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity of “watching MI in Action” to observe skills learned about engaging patients/members. | Mike Connell & Renee Greenwald |
10:30am- 12pm | 4 processes of MI skills and application | Mike Connell & Renee Greenwald |
12pm-1pm | Lunch |
|
1pm-130pm | Spot the Difference Activity for final compare + contrast of MI-congruent and non MI-congruent approaches with a debrief | Mike Connell & Renee Greenwald |
130pm to 3:30pm | Culminating Activity: Standardized Patient practice & feedback in breakout groups where a facilitator and small group develop a client persona and then participants have an opportunity to apply MI skills in coaching role-play with a standardized patient and receive feedback on their approach. | Mike Connell & Renee Greenwald |
Amanda Gabarda, EdD, MPH, MS
UPMC Health Plan, Sr. Director of Clinical Training and Education
Renee Greenwald, M.S., NBC-HWC
UPMC / Health Coach Training QA Coordinator
Michael J. Connell MS
UPMC Health Plan Clinical Engagement Coordinator
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 15 continuing education credits.
Available Credit
- 15.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 15.00 ASWB
- 15.00 Attendance