Building Trust: Person-Centered Strategies for Effective Decision Making and Preventative Care

February 18, 2025

Immunization rates have continued to fall across populations. This training is designed to assist Physicians, PAs, nurses, social workers, and all patient-interacting staff in communicating in effective ways to drive change regarding vaccine choices by patients.

Target Audience

Nurse

Nurse Practitioner

Physician

Social Worker

Learning Objectives

1. Describe skills and strategies to support building patient trust

2. Identify how person-centered strategies and care can support patients making difficult healthcare decisions

3. Apply case study examples of person-centered skills while supporting members in making informed decisions

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
  • 1.00 Attendance
Course opens: 
02/17/2025
Course expires: 
04/30/2025
Event starts: 
02/18/2025 - 12:00pm EST
Event ends: 
02/18/2025 - 1:00pm EST
Add to calendar: 
UPMC Health Plan
Pittsburgh, PA 15219
United States

Course Director

Tia S. Mann, LCSW

Planning Committee 

Rebecca Nagle, MS, BSN, RN, CPHQ

Renee Greenwald, MS, NBC-HWC

Maria Guyette, MD, MPPM, MSHCT, FACEP

Relevant Conflict of Interest Disclosure: No members of the planning committee of this education activity have relevant financial relationships with any companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME) and the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Physician (CME)

The University of Pittsburgh designates this live activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing (CNE)

The maximum number of hours awarded for this Continuing Nursing Education activity is 1 contact hours.

Social Work

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1 continuing education credits.

Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
  • 1.00 Attendance
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