Charge Nurse Essentials: Patient Experience and Just Culture | November 11, 2022

Pittsburgh, PA US
November 11, 2022

This is the third session of a five-part course that prepares nurses with the knowledge and tools to successfully lead the unit as a charge nurse.

Target Audience

This course is open to experienced nurses at UPMC St. Margaret who have been identified by unit leadership as ready to be trained as a charge nurse.

Learning Objectives

The learner will be able to:

  • Discuss the Just Culture process
  • Understand the staff support program CISM
  • Recall the role of the charge nurse in improving the patient experience
Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 Attendance
Course opens: 
11/11/2022
Course expires: 
11/25/2022
Event starts: 
11/11/2022 - 11:30am EST
Event ends: 
11/11/2022 - 12:30pm EST
Add to calendar: 
UPMC St. Margaret
815 Freeport Road
Pittsburgh, PA 15215
United States

Lauren Bertolino, BSN, RN, CMSRN
Clinician
UPMC St. Margaret

Cristle Lobaugh, MSN, RN, CMSRN
Unit Director
UPMC St. Margaret

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This activity is approved for the following credit: ANCC.  Other healthcare professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

The maximum number of hours awarded for this Continuing Nursing Education activity is 1 contact hour.

Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 Attendance
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