CHC Bi-Weekly Training: Unable to Reach Process

August 23, 2024

The purpose of this training is to review the Statewide Unable to Reach process for the Home and Community Based SCs, Nursing Facility SCs, and Telephonic Care Managers.

Target Audience

CHC Service Coordinators

Learning Objectives

 

  1. Learn Unable to Reach process steps
  2. Understand proper use of Reasons for Service and letters will trigger appropriate Episode and tasks
  3. Follow the new timeline and expectations

 

 

Course summary
Course opens: 
08/23/2024
Course expires: 
08/23/2024
Event starts: 
08/23/2024 - 2:00pm EDT
Event ends: 
08/23/2024 - 3:30pm EDT
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