Comprehensive Crisis Management (CCM) | November 7, 2024

Pittsburgh, PA US
November 7, 2024

This course prepares participants to handle a potentially agitated and/or violent patient or visitor situation.  It teaches holistic awareness, crisis prevention, appropriate interventions, and what to do after a crisis situation occurs.  Comprehensive Crisis Management also includes a review of physical maneuvers, including escapes and emergency safety interventions.

Target Audience

This course is open to staff at UPMC St. Margaret including but not limited to nursing assistants/patient care technicians, nurses, advanced practice providers, physicians, and security offers.

Learning Objectives

  • Identify resources to promote safety of individuals receiving and providing care
  • Explain how to reduce the use of seclusion and restraint in all healthcare settings
  • Discuss eliminating the use of aversive and coercive interventions
  • Promote an environment of partnering and collaboration
Course summary
Available credit: 
  • 7.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 7.00 Attendance
Course opens: 
11/07/2024
Course expires: 
11/21/2024
Event starts: 
11/07/2024 - 8:00am EST
Event ends: 
11/07/2024 - 4:00pm EST
Add to calendar: 
UPMC St. Margaret
815 Freeport Road
Pittsburgh, PA 15215
United States

Jeremy Ahern, BSN, RN, CCRN
Senior Clinician, ICU
UPMC St. Margaret

Jesse Briscoe, BSN, RN, CCRN
Senior Clinician, ICU
UPMC St. Margaret

Lauren Norton, BSN, RN, CMSRN
Clinician, Resource Pool
UPMC St. Margaret

Jennifer Vonada, MSN, RN, PCCN, CNIM
Advanced Clinical Education Specialist
UPMC St. Margaret

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This activity is approved for the following credit: ANCC.  Other healthcare professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

The maximum number of hours awarded for this Continuing Nursing Education activity is 7 contact hours.

Available Credit

  • 7.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 7.00 Attendance
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