Comprehensive Crisis Management (CCM) | October 9, 2020
This course prepares participants to handle a potentially agitated and/or violent patient or visitor situation. It teaches holistic awareness, crisis prevention, appropriate interventions, and what to do after a crisis situation occurs. Comprehensive Crisis Management also includes a review of physical maneuvers, including escapes and emergency safety interventions.
This course is open to staff at UPMC St. Margaret including but not limited to nursing assistants/patient care technicians, nurses, advanced practice providers, physicians, and security offers.
- Identify resources to promote safety of individuals receiving and providing care
- Explain how to reduce the use of seclusion and restraint in all healthcare settings
- Discuss eliminating the use of aversive and coercive interventions
- Promote an environment of partnering and collaboration
Lauren Brown, RN
Senior Professional Staff Nurse
UPMC St. Margaret
Kendallyn White, MSN, RN, CMSRN
Advanced Clinical Education Specialist
UPMC St. Margaret
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This activity is approved for the following credit: ANCC. Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
The maximum number of hours awarded for this Continuing Nursing Education activity is 7 contact hours.
- 7.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 7.00 Attendance