Comprehensive Crisis Management (CCM) Refresher | June 8, 2023

Pittsburgh, PA US
June 8, 2023

This course is a refresher intended for those who have completed Comprehensive Crisis Management within the past 12 months.  It reviews how to handle a potentially agitated and/or violent patient or visitor situation, including a review of holistic awareness, crisis prevention, appropriate interventions, what to do after a crisis situation occurs, and physical maneuvers including escapes and emergency safety interventions.

Target Audience

This course is open to staff at UPMC St. Margaret who have completed Comprehensive Crisis Management within the past 12 months.

Learning Objectives

  • Identify resources to promote safety of individuals receiving and providing care
  • Explain how to reduce the use of seclusion and restraint in all healthcare settings
  • Discuss eliminating the use of aversive and coercive interventions
  • Promote an environment of partnering and collaboration
Course summary
Available credit: 
  • 3.75 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 3.75 Attendance
Course opens: 
06/08/2023
Course expires: 
06/22/2023
Event starts: 
06/08/2023 - 12:00pm EDT
Event ends: 
06/08/2023 - 4:00pm EDT
UPMC St. Margaret
815 Freeport Road
Pittsburgh, PA 15215
United States

Lauren Brown, RN
Professional Staff Nurse
UPMC St. Margaret

Christina DeAngelis, MSW, LSW
Discharge Plan Manager
UPMC St. Margaret

Melissa Hubsch, BSN, RN, CMSRN
Administrator on Duty
UPMC St. Margaret

Markie Maraugha Stocke, ASN, RN, CCRN
Senior Professional Staff Nurse II
UPMC St. Margaret

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This activity is approved for the following credit: ANCC.  Other healthcare professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

The maximum number of hours awarded for this Continuing Nursing Education activity is 3.75 contact hours.

Available Credit

  • 3.75 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 3.75 Attendance
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