Brigid Crawford, MA (she/her)
Program Manager
UPMC WorkPartners LifeSolutions Employee Assistance Program
Pittsburgh, PA

With more than 20 years of experience in the behavioral health field, Brigid Crawford has been with LifeSolutions EAP since July of 2015 and serves as the team expert in crisis response and workplace violence. In addition to delivering trainings and providing leadership consultations, she oversees the EAP’s Disruptive Event Management program which supports workgroups through times of crisis.

Brigid holds her certification in Critical Incident Stress Management and is a Certified Trauma Professional. She is an Advanced Trainer of the Critical Incident Response Resiliency Approach and an Approved Instructor of Assisting Individuals in Crisis. In 2020 and into 2021, she had the privilege of participating in a round table with crisis professionals from around the world to discuss and share how best to support workplaces through a pandemic. Brigid earned her master’s in Forensic Psychology from John Jay College of Criminal Justice and a bachelor’s in Psychology from Virginia Tech.

Jeffrey D. Magill, MS
Manager, Clinical Services
Manager Emergency Preparedness
Manager, CISM ASAP Staff Support Team
UPMC Western Psychiatric Hospital
Pittsburgh, PA

Mr. Magill is the manager of clinical services at UPMC Western Psychiatric Hospital, overseeing the Crisis Training Institute, emergency preparedness, and the As Soon As Possible (ASAP) staff support team. For more than 25 years, Mr. Magill has responded to crisis situations, providing behavioral health support in times of need to individuals in various settings, including healthcare facilities, businesses, schools, and in the community.

Mr. Magill manages the operations of UPMC Western Psychiatric Hospital’s ASAP staff support team and has helped numerous organizations develop their internal staff support response teams. Jeff has worked both in clinical and management roles responding to behavioral health crisis situations. He has experience developing and teaching training programs in crisis management, suicide prevention and assessment, emergency preparedness, and behavioral health response to crisis situations.

Mr. Magill co-authored the “Comprehensive Crisis Management” (CCM) program and is an approved instructor for the International Critical Incident Stress Foundation in “Assisting Individuals in Crisis and the Group Crisis Intervention Training” classes.