Critical Incidents - UPMC Health Plan

Sometimes things wrong. How do you respond? This module will help you recognize critical incidents and understand your role in documenting and reporting these events. Critical incidents can include; abuse, neglect, exploitation, etc.

Learning Objectives

After completing this course you will be able to:

  • Define the criteria for a critical incident.
  • Recognize the signs of abuse, neglect, and exploitation.
  • Discuss reporting expectations.
  • Explain the roles and responsibilities during the critical incident reporting process
Course summary
Available credit: 
  • 0.00 Attendance
Course opens: 
04/09/2021
Course expires: 
04/09/2024
Part of: 
Community Health Choices Onboarding
UPMC Health Plan
United States

This training is not accredited.

Available Credit

  • 0.00 Attendance
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