Cultural Competency - UPMC Health Plan
Understanding how someone’s culture impacts their health is an important step towards cultural competency. In this module, you will have a chance to explore how unconscious bias and lack of self-awareness can impact communication with your CHC Participants.
After completing this course you will be able to:
- Define the meaning of cultural competence and unconscious bias.
- Identify the benefits of self-awareness and its importance when communicating with members.
- Identify key resources available to guide culturally competent care coordination.
- Apply the concepts of cultural competency to examples in practice.
This training is not accredited.
- 0.00 Attendance