Cultural Competency - UPMC Health Plan

Understanding how someone’s culture impacts their health is an important step towards cultural competency. In this module, you will have a chance to explore how unconscious bias and lack of self-awareness can impact communication with your CHC Participants.

Learning Objectives

After completing this course you will be able to:

  • Define the meaning of cultural competence and unconscious bias.
  • Identify the benefits of self-awareness and its importance when communicating with members.
  • Identify key resources available to guide culturally competent care coordination.
  • Apply the concepts of cultural competency to examples in practice.
Course summary
Available credit: 
  • 0.00 Attendance
Course opens: 
04/11/2021
Course expires: 
04/11/2024
Part of: 
Community Health Choices Onboarding
UPMC Health Plan
United States

This training is not accredited.

Available Credit

  • 0.00 Attendance
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