De-escalation and Self-Care Training for Nurses

December 4, 2020

This one hour course will address topic including trauma-informed care, path to intended violence, personal safety tips, intervention, crisis communication, ten domains of de-escalation, risk versus protective factors and self-care topics. 

Target Audience

ED and Medical Units RNs

Learning Objectives

1. To demonstrate the impact of stress on staff and the patient 2. To utilize personal safety tips when interacting with an agitated or escalated patient. 3. To identify environmental risks that can lead to issues with safety 4. To understand the components of the least restrictive intervention model 5. To demonstrate what to say during crisis communication 6. To outline the 10 domains of de-escalation 7. To discuss common self-care practices for healthcare providers

Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
Course opens: 
12/04/2020
Course expires: 
12/31/2020
Event starts: 
12/04/2020 - 8:00am EST
Event ends: 
12/04/2020 - 1:00pm EST

This one hour course will address topic including trauma-informed care, path to intended violence, personal safety tips, intervention, crisis communication, ten domains of de-escalation, risk versus protective factors and self-care topics. 

UPMC Altoona
Altoona, PA
United States

Eddie Riley, MS in Education

UPMC Altoona Behavioral Health Unit Associate Director

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
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