Leaning into Values for Coaching and Care Management_Enduring

Program Description

Linking values to motivation and goals can strengthen individual commitment and self-efficacy in the process of behavior change. This session will deepen participants understanding of the importance of values in coaching and care management conversations, recognize how values identification can support individualized care for members, along with providing actionable tools and strategies for clarifying, evoking, and applying values.

There is no educational content to this course. This course is designed to supplement training that has already occurred. This course is designed to only administer the post-test and collect CME evaluations.

Target Audience

Nurses, Social Workers, Health Coaches, Registered Dieticians, Pharmacists, and Paramedics / EMTs

Learning Objectives

Upon completion of this activity, participants should be able to:
  • Define values, why they are important, and how they support behavior change
  • Identify participant personal values
  • Describe tools and strategies and why they are important
  • Apply Motivational Interviewing skills to support members to use values
Course summary
Available credit: 
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 Attendance
Course opens: 
Course expires: 
UPMC HR Direct for the UPMC Health Plan
Pittsburgh, PA 15219
United States


Amanda Gabarda, EdD, MPH, NBC-HWC
Dr. Gabarda is the Senior Director of Clinical Training & Development at UPMC Health Plan where she is responsible for the creation, implementation, monitoring, and evaluation of training and skill development of lifestyle health coaches and care managers. She has a Bachelor of Science and Master of Science in Exercise Science from Slippery Rock University, a Master of Public Health from Walden University, and a Doctor of Education in Health and Physical Activity from the University of Pittsburgh.  Ms. Gabarda is a member of the Motivational Interviewing Network of Trainers, a National Board-Certified Health & Wellness Coach, and a Certified Health Education Specialist and has 15+ years of experience in health promotion and health coaching.
Brittany Chapman, MSW, NBC-HWC
Brittany is a Clinical Engagement Coordinator at UPMC Health Plan. Her responsibilities include professional skill development and training of care managers and health coaches. She holds a bachelor's degree in psychology from Wright State University and a master's degree in social work from the University of Southern California. Brittany is also a National Board-Certified Health and Wellness Coach with about 6 years of experience in Health Coaching.

Planning Committee

Michelle Schreiber, MSN, RN, CCM
Senior Clinical Education Coordinator, Clinical Training & Education, UPMC Health Plan
Michele Gordon, PhD, LSW
Program Manager, Clinical Training & Education, UPMC Health Plan

Conflict of Interest Disclosure

No planners, members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships to disclose.

Disclaimer Statement

The information presented at this CME program represents the views and opinions of the individual presenters, and does not constitute the opinion or endorsement of, or promotion by, the UPMC Center for Continuing Education in the Health Sciences, UPMC / University of Pittsburgh Medical Center or Affiliates and University of Pittsburgh School of Medicine.  Reasonable efforts have been taken intending for educational subject matter to be presented in a balanced, unbiased fashion and in compliance with regulatory requirements. However, each program attendee must always use his/her own personal and professional judgment when considering further application of this information, particularly as it may relate to patient diagnostic or treatment decisions including, without limitation, FDA-approved uses and any off-label uses.
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME) and the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.0 contact hours.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 Attendance
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