Motivational Interviewing-based Health Coaching: An Evidence-Based Approach_Enduring

This online six-module program provides a comprehensive overview of the motivational interviewing approach as it applied to health coaching in the healthcare setting. It covers the principles, strategies, and operational phases as described by William R. Miller and Steven Rollnick in their Motivational Interviewing: Helping People Change, 3rd Edition. The program is highly interactive and is programmed using the Articulate Storyline 360 format. Learning modalities include didactic lecture, quizzes, videoclips, partner activities (completed outside the online modules), and review questions.
There is no educational content to this course. This course is designed to supplement training that has already occurred. This course is designed to only administer the post-test and collect CME evaluations.

Target Audience

Nurses, Social Workers, Health Coaches and Registered Dieticians

Learning Objectives


  • Describe the core principles, microskills, and “spirit” of motivational interviewing (MI)
  • Compare and contrast the traditional medical model and the MI approach
  • Identify the worst and best case scenarios in behavior change counseling
  • Describe discord and how our “righting reflex” may elicit it from our members
  • Construct effective validating statements or reflections in response to different member scenarios
  • Summarize “change talk” and the importance of evoking it during behavior change counseling
  • Distinguish questions that will elicit “DARN” change talk versus “CAT” change talk or sustain talk
  • Demonstrate MI strategies used in the engaging, focusing, evoking and planning phases
  • Role play using all the MI strategies and phases as a culminating activity
  • Identify a plan of action or next steps in building a skill-set in MI
Course summary
Available credit: 
  • 12.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 12.00 Attendance
Course opens: 
Course expires: 
UPMC HR Direct for the UPMC Health Plan
Pittsburgh, PA 15219
United States
Susan Butterworth, PhD     
Consultant, Clinical Training & Development
UPMC Health Plan
Amanda Gabarda, EdD, MPH, NBC-HWC     
Sr. Director of Clinical Training and Education
UPMC Health Plan
Renee Greenwald, MS, NBC-HWC
Clinical Education Coordinator
UPMC Health Plan
Michelle Schreiber, MSN, RN, CCM
Clinical Education Coordinator, Clinical Training & Education
UPMC Health Plan
Conflict of Interest Disclosure
No planners, members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships to disclose.
Disclaimer Statement
The information presented at this CME program represents the views and opinions of the individual presenters, and does not constitute the opinion or endorsement of, or promotion by, the UPMC Center for Continuing Education in the Health Sciences, UPMC / University of Pittsburgh Medical Center or Affiliates and University of Pittsburgh School of Medicine.  Reasonable efforts have been taken intending for educational subject matter to be presented in a balanced, unbiased fashion and in compliance with regulatory requirements. However, each program attendee must always use his/her own personal and professional judgment when considering further application of this information, particularly as it may relate to patient diagnostic or treatment decisions including, without limitation, FDA-approved uses and any off-label uses.
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME) and the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 12 contact hours.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 12.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 12.00 Attendance
Please login or register to take this course.

Choose Register/Complete Course to complete the module.

First time Users: If you have never completed training on this website, please select register in the upper right hand corner of the webpage.

Returning Users: If you have completed training on this website, please log in in the upper right hand corner of the webpage.