OAPP: Grateful Patient Engagement February 18, 2020
Identify gratitude from a patient or family by recognizing verbal or physical cues.
Understand general mechanics behind grateful patient engagement so that when a situation is presented, an APP may respond accordingly.
Understand the Development Office role and function so that APPs may be educated on the benefits of a partnership.
Identify partnership opportunities between APPs and the Development Office which would result in improved, voluntary grateful patient identification.
- 1.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 1.00 Attendance