OAPP: Grateful Patient Engagement February 18, 2020

February 18, 2020

Learning Objectives

Identify gratitude from a patient or family by recognizing verbal or physical cues.

Understand general mechanics behind grateful patient engagement so that when a situation is presented, an APP may respond accordingly.

Understand the Development Office role and function so that APPs may be educated on the benefits of a partnership.

Identify partnership opportunities between APPs and the Development Office  which would result in improved, voluntary grateful patient identification.

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.00 Attendance
Course opens: 
01/07/2020
Course expires: 
03/18/2020
Event starts: 
02/18/2020 - 1:30pm EST
Event ends: 
02/18/2020 - 2:30pm EST
Add to calendar: 
Webinar
Pittsburgh, PA
United States

Caralyn Kassabov

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.00 Attendance
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