Pandemic Lessons Learned: Improving Care Provisions and Service Delivery for Individuals with Disabilities

December 10, 2021

This event is free for students, interns, residents, patients, and family members. American Sign Language (ASL) interpreters will be available on Zoom during the conference.

This conference will focus on changes in the health care system precipitated by the COVID pandemic.

We will review systems of care for wellness and rehabilitation for people with disabilities and the way in which care providers strategized to meet the needs of individuals they served this past year.

Clinical and classroom teaching was dramatically impacted by social distancing mandates and health and safety concerns.  Presentations will review how educators perceived the new strategies for teaching over the pandemic and what aspects of clinical teaching will be changed forever.

In addition, the influence of telehealth had a major impact on traditional service delivery models. For some fields of health care, the innovative clinical strategies which evolved will facilitate patients improved access to physical, behavioral health care and specialist consultant services.  For other disciplines in medicine, the pandemic had major negative health status outcomes.  Consumers were differently impacted by economic, social, geographic and disability related variables.

The keynote speaker is Lisa Iezzoni, MD. Dr. Iezzoni is a professor of Medicine at Harvard Medical School and Director of the Mongan Institute for Health Policy at Massachusetts General Hospital. She has spent over three decades conducting research examining health care quality, delivery systems and policy issues relating to persons with disabilities. Dr. Iezzoni is also the first woman to be appointed as a professor in the department of medicine at Beth Israel Hospital in Boston, MA and is a member of the Institute of Medicine in the National Academy of Sciences.

 

 

Target Audience

Mental Health Consumers; Mental Health Providers; Medical Physicians; Advanced Practice Providers; Nurses, Physical Therapists, Occupational Therapists, Medical Students, Dental professionals, Community Members, Social Workers, Case Managers, Behavioral Health Providers

Learning Objectives

At the conclusion of this conference, participants should be able to:

  1. Review best practice models that arose to circumvent unique clinical issues during the pandemic
  2. Recognize new modalities for teaching and professional development using virtual platforms and distance learning in combination with new triage strategies to meet clinical needs
  3. Identify changes in clinical care that evolved and discuss the role that practitioners, program planners and payors will have to move new innovations and visions of more efficient practice forward
  4. Discuss the potential role of telehealth and the “hybrid” model of care to meet the complex needs of people with disabilities, with close attention to existing racial and ethnic disparities across sub-populations.

Additional Information

Course summary
Available credit: 
  • 5.50 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 5.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 5.50 APA
  • 5.50 ASWB
Course opens: 
11/07/2021
Course expires: 
12/14/2022
Event starts: 
12/10/2021 - 7:30am EST
Event ends: 
12/10/2021 - 11:59pm EST
Cost:
$1.00

Conference Agenda - December 10, 2021

8:00 to 8:30 a.m.                                                        Sign in to ZOOM

8:30 to 9:00 a.m.                                                        Welcome, Introductions and Background
                                                                                       Kimberly K. Mathos, DO, MPH                    

9:00 to 10:00 a.m.                                                       Keynote: “How COVID-19 Affected People with   Disability as Outpatients, Inpatients, and   Receiving In-Home Supports”
 Lisa Iezzoni, MD, MSc

10:00 to 10:15 a.m.                                                     Break

10:15 to 11:15 a.m.                                                     Disability Studies Informed Advocacy Training       in Medical Education: Highlighting Self-   Advocate Perspectives
 Kaitlin Stober, MSc; Kiyoshi Yamaki, PhD

11:15 to 11:30 a.m.                                                    Break

11:30 to 1:00 p.m.                                                      Transitions in Teaching:  From Remote to a
Hybrid  Model

Panel/Q&A

Facilitator: Kristen Ann Ehrenberger, MD, PhD
               Discussants:  Sarah Laughlin, PhD;  Lynne Taiclet, DMD

1:00 to 1:30 p.m.                                                        Lunch             

1:30 to 2:30                                                                 Telehealth Evolution: Payer, Provider, & Patient                                                                                           Perspectives
                                                                                       Erin Hayward; Jacqueline Moser, MBA;
                                                                                       Dr. Gina Perez, MD

2:40 to 2:45 p.m.                                                        Break

2:45 to 3:45 p.m.                                                        Innovation Ideas in Clinical Care:  New Opportunities for Interdisciplinary Collaboration and Service Delivery

Panel/Q&A

Facilitator: Jodi Vento MGC, LCGC      
              Discussants: Rebecca Russell, PT, DPT, ATP
              Cynthia Ingraham, EdD; Megan Dippold, MRC        

3:45 to 4:00 p.m.                                                       Closing remarks
                                                                                      Maya Asato, MD                                                      

Miya Asato, 4:00 p.m.                 4:00 p.m.                                                                      Adjournment

                                           All presentations are introductory to intermediate instructional levels.

For additional information regarding the speakers and/or presentations, contact Doreen Barkowitz at barkowitzdh@upmc.edu.

Virtual
Pittsburgh, PA
United States

Course Director and Planning Committee (* indicates speaker)
          
Kimberly Mathos, DO, MPH (Course Director) *
Assistant Professor of Psychiatry
University of Pittsburgh Medical Center
Comprehensive Recovery Services
Services for Treatment of Early Psychosis (STEP Clinic)
UPP Psychiatric Services for People who are Deaf, Deafblind and Hard of Hearing

Miya R. Asato, MD *
Vice President of Training and Project Director, Kennedy Krieger LEND Program
Neurology and Neurodevelopmental Medicine
Department of Neurology
Kennedy Krieger Institute and Johns Hopkins School of Medicine
Baltimore MD

Sarah F. Laughlin, PhD *
Clinical Neuropsychologist
Director of Predoctoral Training in Pediatric Neuropsychology
Assistant Professor, School of Medicine, University of Pittsburgh
Department of Physical Medicine and Rehabilitation  
Division of Pediatric Rehabilitation Medicine
UPMC Children’s Hospital of Pittsburgh
Pittsburgh, PA

Betty Y. Liu, MD 
Associate Professor
Course Director, Disability Medicine Clerkship
Course Director, Area of Concentration Disability Medicine
Co-Director, Medical Student Education
Department of Physical Medicine and Rehabilitation
University of Pittsburgh School of Medicine
Pittsburgh, PA

Susan Rudisin, MEd, CRC, LPC
Pittsburgh, PA 
Supervisor, Comprehensive Recovery Services
UPMC Western Psychiatric Hospital
Pittsburgh, PA

Jodie M. Vento, MGC LCGC*
Assistant Professor of Human Genetics
Licensed Genetic Counselor
Director, Genetic Counseling Program
Pittsburgh, PA

Valire Carr Copeland, PhD, MPH
Professor, School of Social Work
Graduate School of Public Health
University of Pittsburgh
Pittsburgh, PA

Keynote Speaker

Lisa I. Iezzoni, MD, MSc 
Professor of Medicine, Harvard Medical School
Health Policy Research Center, Mongan Institute
Massachusetts General Hospital
Boston, MA

Faculty

Megan Dippold, MRC
Rehabilitation Counselor for the Deaf & Hard of Hearing 
Office of Vocational Rehabilitation
PA Department of Labor & Industry
Pittsburgh, PA

Kristen Ann Ehrenberger, MD PhD
Assistant Professor of Medicine and Pediatrics
Director, Progressive Evaluation & Referral Center (PERC)
UPMC/University of Pittsburgh School of Medicine
Pittsburgh, PA

Erin Hayward
Consumer of telehealth services
Pittsburgh, PA

Cynthia L. Ingraham, EdD
Helen Keller National Center
East Central Representative

Sarah F. Laughlin, PhD
Clinical Neuropsychologist
Director of Predoctoral Training in Pediatric Neuropsychology
Assistant Professor, School of Medicine, University of Pittsburgh
Department of Physical Medicine and Rehabilitation  
Division of Pediatric Rehabilitation Medicine
UPMC Children’s Hospital of Pittsburgh
Pittsburgh, PA

Jacqueline Moser, MBA 
Director, Telehealth Strategy and Solutions
BTO – Digital Health Innovation – Telehealth 
UPMC Health Plan
Pittsburgh, PA

Gina Perez, MD    
Associate Chief, UPMC Behavioral Health Network and Telepsychiatry
Sr Director, Medical Student Education and Clinical Faculty Development
Associate Professor, University of Pittsburgh School of Medicine, Department of Psychiatry
Psychiatrist, UPMC Western Psychiatric Center for Autism and developmental Disabilities
Pittsburgh, PA

Rebecca Russell, PT, DPT, ATP
Physical Therapist, Center for Assistive Technology 
Community Provider Services
Pittsburgh, PA

Kaitlin Stober, MSc
Research Specialist
Department of Disability and Human Development
University of Illinois Chicago
Chicago, IL

Lynne M. Taiclet, DMD
Director, Center for Patients with Special Needs
Assistant Professor Restorative Dentistry/Comprehensive Care
School of Dental Medicine, University of Pittsburgh
Pittsburgh, PA

Kiyoshi Yamaki, PhD
Research Associate Professor
Disability and Human Development
DuPage Health Coalition (DHC)
University of Illinois Chicago
Chicago, IL


Faculty Disclosure
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose. 

 

Continuing Education Credit Information

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Physician (CME)

The University of Pittsburgh designates this live activity for a maximum of 5.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Other Healthcare Professionals: Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Psychologists

 As a Jointly Accredited Organization, University of Pittsburgh is approved to offer psychology continuing education by the American Psychological Association.  University of Pittsburgh maintains responsibility for this course. Psychologists completing this course receive 5.5 continuing education credits.

Counselors

Education and Consultative Services of UPMC Western Psychiatric Hospital has been approved by NBCC as an       Approved Continuing Education Provider, ACEP No. 5059. Programs that do not qualify for NBCC credit are clearly identified. UPMC Western Psychiatric Hospital is solely responsible for all aspects of this program. This program is being offered for 5.5 continuing education hours.

 Commission on Rehabilitation Counselor Certification:
 
Conference has been approved for 5.5 hours in CE by CRCC.

Licensed/Clinical Social Workers, Licensed Professional Counselors, Licensed Marriage and Family Therapists LSW/LCSW/LPC/LMFT:

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive  5.5 continuing education credits.

Other Healthcare Professionals

Nurses and other health care professionals are awarded .55 Continuing Education Units (CEU's). One CEU is equal to 10 contact hours. Nurses: For attending this program you will receive a Certificate of Attendance confirming 5.5 hours of continuing education. These hours may be considered eligible for completing the 30 hours of continuing education required for biannual nursing re-licensure in Pennsylvania. Peer Specialists: This program fulfills requirements for Certified Peer Specialist continuing education.

 

  • Please retain your certificates in a safe place. Replacements cost $30 for those that come from our office (Gen. CEU; CRC; NCC).
  • Participants requesting Continuing Education/Continuing Medical Education (CE/CME) credits must attend the entire day. Variable credits are not provided. Your attendance is recorded on the Zoom attendance list.
  • Although the evaluation is not mandatory, we appreciate your participation. There are questions that need to be answered so we are aware of your credit request. Please expect the certificates from our office in four to six weeks post-conference. Those obtained from the registration site can be accessed immediately.
 

 

Available Credit

  • 5.50 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 5.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 5.50 APA
  • 5.50 ASWB

Price

Cost:
$1.00
Please login or register to take this course.