The PARTNER Program - March 2024
Giving nurses and social workers a large, well-defined role in supporting families of patients at high risk of death improves family psychological outcomes, improves patient outcomes, and improves nurse-physician collaboration.
Target Audience
Nurses
Social Workers
Discharge Planners (Case Managers)
Learning Objectives
• State the goals of the PARTNER Program
• Describe two core communication skills used in family meetings
• Define what happens in a first meeting with family
• Demonstrate two core communication skills when placed in a hypothetical situation
• Verbalize the steps to make a family meeting happen
• Identify the family’s question and concerns prior to the family meeting
• Demonstrate how to conduct a pre-family meeting
• Verbalize the skills required for daily check-ins with family
• Demonstrate the skills required for daily check-ins with family
• Verbalize how to integrate core communication skills into their practice
7:45--8:00 a.m. | Registration and Breakfast | Improvement Specialists* |
8:00--8:30 a.m. | PARTNER Overview (PP) | Ashley Wills, FNP-C
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8:30--9:00 a.m. | Core Communication Skills (PP) | Ashley Wills, FNP-C
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9:00--9:15 a.m. | First Meeting with Family (Didactic/Video) | Ashley Wills, FNP-C |
9:15—10:00 a.m. | Skills Practice I: First Meeting with Family | Ashley Wills, FNP-C
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10:00--10:15 a.m. | Break |
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10:15—11:00 a.m. | Skills Practice ll: First Meeting with Family | Ashley Wills, FNP-C
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11:00--11:30 a.m. | Making Family Meetings Happen/Pre-Family Meeting/Question Prompt Sheet (Didactic/video) | Ashley Wills, FNP-C |
11:30--12:00 p.m. | LUNCH |
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12:00--1:00 p.m. | Skills Practice III: Pre-Family Meeting | Ashley Wills, FNP-C
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1:00--1:15 p.m. | Gentle Intervening (PP) | Ashley Wills, FNP-C |
1:15--1:45 p.m. | Skills Practice IV: Gentle Intervening | Ashley Wills, FNP-C |
1:45--2:00 p.m. | Break |
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2:00--2:45 p.m. | Skills Practice IV: Gentle Intervening | Ashley Wills, FNP-C
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2:45--3:00 p.m. 3:00--4:00 p.m. 4:00 p.m.
| Taking the Skills Home Documentation and Implementation Adjournment
| Ashley Wills, FNP-C Improvement Specialists Improvement Specialists
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*Improvement Specialists: Stacey Hook & Kimmy Emanuele*
Ashley Wills, DNP, FNP-C
Kimberly Emanuele, MSN, RN
Stacey Hook, MSN, RN, CPN, CCRN
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The maximum number of hours awarded for this Continuing Nursing Education activity is 7.25 contact hours.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 7.25 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 7.25 Attendance