Person-centered Approach for Sharing Information & Advice_Enduring

This Motivational Interviewing skills building will support staff with a model for providing information in a person-centered way. Learners will review core Motivational Interviewing concepts like Elicit – Provide – Elicit and menu of options. Learners will then review case studies and practice using common case scenarios in their setting.
There is no educational content to this course. This course is designed to supplement training that has already occurred. This course is designed to only administer the post-test and collect CME evaluations.

Target Audience

Nurses, Social Workers, Health Coaches and Registered Dieticians

Learning Objectives

  • Recall the Elicit-Provide-Elicit Model and discuss application in practice
  • Demonstrate skills in Elicit-Provide-Elicit through group activities and case study
  • Review Motivational Interviewing skills in action
Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 Attendance
Course opens: 
Course expires: 
UPMC HR Direct for the UPMC Health Plan
Pittsburgh, PA 15219
United States
Renee Greenwald, MS, NBCHWC
UPMC Health Plan : Health Coach QA & Training Coordinator 
Renee Greenwald is a Quality Assurance Coordinator at UPMC Health Plan where she is responsible for training, empowering, and the skill development of health coaches and care managers.   She has a bachelor’s in Exercise Science from Slippery Rock University and a master’s in Exercise Science and Health Promotion, specializing in wellness and fitness and wellness coaching from California University of Pennsylvania.  Renee is a Nationally Board-Certified Health and Wellness Coach with 5 years’ experience in health coaching. 
Michael J. Connell, MS
UPMC Health Plan Clinical Engagement Coordinator
Mr. Connell is the Clinical Engagement Coordinator for UPMC Health Plan’s Clinical Education Team. Mr. Connell has a master’s degree in Exercise Physiology and a bachelor’s degree in Psychology from the University of Pittsburgh. Mr. Connell was a Health Coach at the UPMC Health Plan for six years where he had extensive experience coaching members to adopt healthy behaviors, including smoking cessation, physical activity, nutrition, stress management, and weight management. Mr. Connell was responsible for training the engagement and coaching skills of the lifestyle health coach team from 2010 to 2015. Mr. Connell is currently responsible for improving the engagement and Motivational Interviewing skills for clinical staff at the UPMC Health Plan, including RNs, Health Coaches, and Case Managers.
Planning Committee
Michelle Schreiber, MSN, RN, CCM
Clinical Education Coordinator, Clinical Training & Education, UPMC Health Plan
Michele Gordon, PhD, LSW
Program Manager, Clinical Training & Education, UPMC Health Plan
Amanda Gabarda, EdD, MPH, MS, CHES, NBC-HWC
Senior Director, Clinical Training & Education, UPMC Health Plan
Conflict of Interest Disclosure
No planners, members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships to disclose.
Disclaimer Statement
The information presented at this CME program represents the views and opinions of the individual presenters, and does not constitute the opinion or endorsement of, or promotion by, the UPMC Center for Continuing Education in the Health Sciences, UPMC / University of Pittsburgh Medical Center or Affiliates and University of Pittsburgh School of Medicine.  Reasonable efforts have been taken intending for educational subject matter to be presented in a balanced, unbiased fashion and in compliance with regulatory requirements. However, each program attendee must always use his/her own personal and professional judgment when considering further application of this information, particularly as it may relate to patient diagnostic or treatment decisions including, without limitation, FDA-approved uses and any off-label uses.
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME) and the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hours.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 Attendance
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