Physician Leadership & UPMC Experience Series SESSION 2 6.2.21
o Enhance patient experience
o Improve physician/patient communication skills
o Connect physicians to the UPMC Experience
o Enhance physicians’ leadership, communication, and trust with their care team
5:00pm – 5:05pm
Introduction of Session
5:05pm – 5:15pm
Leadership and Emotional Intelligence
5:15pm – 5:30pm
5:30pm – 5:45pm
Setting Clear Expectations
5:45pm – 6:20pm
Providing Ongoing Coaching and Feedback
6:20pm – 6:30pm
Tips for Difficult Conversations
- Martina Bison-Huckaby, Manager, Learning and Development
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The University of Pittsburgh School designates this live activity for a maximum of 1.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
- 1.50 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 1.50 Attendance