.05 hour

Introduction

• Clients’ Empowered (Mandala)
• Coach's Response
• Learning and Development Questions
• Co-created partnership
• Listening

1 hour

Benefits to coaching

• Key Areas for Developmental Self-Reflection
• Enhanced communication
• Re-experience the workplace
• Gratified, employee development
• Support employee growth, succession planning
• Develop rapport with the less experienced employee
• Support the organizational culture in a new way
•  

1.5 hours

How to address questions:

• Listen to the terms of the questions—specific or general (to, from, with).
• Listen to how questions are asked.  Listen for facts, feelings, thoughts, and a need for support.
• Address questions in the same manner as they are asked—specific or general terms.
• If you do not readily have an answer—pause—ask the client, “What are your thoughts?”
• What do you think about this situation?

1 Hour

Questions

Tools: Meeting preparation, energizer and de-Miracle question Great opening questions

Time

Content

1 hour

Introduction to Coaching

• Coaching  is about change.
• We use questions to prompt, reflect and to lead to discussions of: salient ideas, behaviors, alternatives, emotions, positive and negative thoughts, and biases.
• Assessments (tests and inventories) can be utilized to support and to present information that the coachee may not be able to articulate or would take time to find.

.05 hour

James Prochaska’s Model represents the concepts of readiness for change.

Change is a process it is not a series of simple stages.

1 hour

Assessments Reasons for using assessment and types of measurements in coaching:

• open up areas for discussion
• provide a useful source of data
• enable the coach to quickly and more effectively show reasons for client/coachee’s  behavior
• provide structure for coaching sessions

1.5 Hours

Communication Assessment

4 styles of communication

Action Plan

How does your style impact coaching?

The Johari Window model is a simple and useful tool for illustrating and improving self-awareness, and mutual understanding between individuals within a group.

Assessment – 360˚ assessment

Time

Content

1 hour

Introduction to Coaching

• Introduction
• Screening and Orientation
• Overview of the Coaching Process
• Client Motivation Level
• Coach and Client Roles
• Fieldwork

.05 hour

Course Overview

• Building the skill to be a peer coach (PCAT)
• Supplemental coaching articles to be provided
• Case study
• ICF Core Competencies
• Coaching Tools
• Creating a Coaching Alliance
• Qualities of an effective Coach (Complete a skill     based coaching inventory)

1 hours

Case Study

Dr Jane Doe is a 40-year-old emergency room, ED physician. She has been married for 4  years to a physician, 10 years her senior; it is her 2nd marriage, his 3rd.

She has one young child, 3 years old. She is pregnant with her second child.  She reports today she is feeling high levels of stress and anxiety (burnout). Her way of dealing with the anxiety is to exercise compulsively. 

1.5 Hours

Coaching Process and Tools

Coaching is a facilitative, one-to-one, mutually designed relationship between a caring seasoned professional and a person who demonstrates a willingness to develop abilities to make more of a positive impact in the organization. 

Tools: Meeting preparation, energizer and de-energizers

First meeting outline, Client Goals sheet

Review of the different generations

Time

Content

1 hour

• What new perspectives do the clients need?
• What new behaviors do the clients need to consistently perform?
• What emotions or states of being do the clients need?
• What do the clients need to do to incorporate the thinking and behaviors into what they do naturally and habitually?

.05 hour

• Unlocking insights
• Watch learning occur, the client can choose options for actions
• Without action, insight, and learning the client may be just performing

What is stress

1 hour

Physician Leaders support and fund prevention and treatment - expand telehealth for physicians

Create new and safe opportunities to connect  physicians with a supportive culture

Create and observe milestones in new ways/success

celebrate wins

Acknowledge the sacrifices that have been made

1 Hour

Cost - Benefit  Analysis

How will you and the organization be benefited by worrying and predicting Catastrophes?

List Advantages and Disadvantages

How will you and the organization be benefited by worrying and predicting Success?

List Advantages and Disadvantages

Top 10 things you love

.05

Closure Now you are the coach