RiTE 19 - The UPMC Experience July 14-15, 2022
Program Description: RiTE addresses the mission to reimagine new ways of advancing patient-centered health care. Working towards developing a culture of aligned and accountable transformational leaders to enhance the work environment experience as well. The sessions are also geared toward leadership development and advancing the participants leadership skills. The RiTE sessions will impact the interprofessional healthcare team by creating an environment where people want to work and physicians aspire to practice. The leaders will create an environment where employees identify opportunities, create solutions and engage in positive change. This is one of a few forums that combines interdisciplinary service lines across the Health Services Division (HSD) to share best practices and spread throughout the division.
•Apply change management principles with my team using key takeaways from Kristie Tobias’ session on Leading Change.
•Understand the 2022 MyVoice survey results and prepare survey action planning and cascade of results to my team.
• Implement impactful strategies for enhancing workplace culture including: effectively cascading communication, engaging your team on MyVoice action planning with the MyVoice playbook, and partnering to provide excellent service to internal customers.
• Recall my personal WHY for the work I do and apply it to leadership practices to ensure effective employee and patient care and an optimal workplace culture.
•Apply effective leadership behaviors and best practices to enhance workplace culture. Hardwire UPMC Experience efforts to enhance retention, engagement, development, and the patient experience.
•Cascade expectations and action items from the regional breakout sessions to my team.
The information presented at this CME program represents the views and opinions of the individual presenters, and does not constitute the opinion or endorsement of, or promotion by, the UPMC Center for Continuing Education in the Health Sciences, UPMC / University of Pittsburgh Medical Center or Affiliates and University of Pittsburgh School of Medicine. Reasonable efforts have been taken intending for educational subject matter to be presented in a balanced, unbiased fashion and in compliance with regulatory requirements. However, each program attendee must always use his/her own personal and professional judgment when considering further application of this information, particularly as it may relate to patient diagnostic or treatment decisions including, without limitation, FDA-approved uses and any off-label uses
Sandy Rader, Executive Champion, The UPMC Experience
Mark Sevco, President, UPMC Hospitals
Sara Hartzel, Senior Service Coordinator, Regulatory & Patient Experience, UPMC Harrisburg
Rachel Hitch, Senior Director, Ancillary Services, UPMC St. Margaret
Tami Minnier, Senior Vice President, Health Services Division, Chief Quality & Operational Excellence Officer,UPMC
Kristie Tobias, MHA, PCCP, HFMA CRCR, Director, Coach, National Speaker, Published Author
Joe Dicianno, Director, Talent Management and Organizational Development
Jennifer Malatek, Huron Account Leader, Coach & Speaker Various UPMC Leaders
Melonie Jackson Vice President of Human Resources UPMC Hamot, UPMC Chautauqua, UPMC Kane, UPMC Northwest, and North Central PA
Pam Beitlich, DNP, APRN, RN, NEA-BC Huron Leadership Speaker, Director
Holly Lorenz Chief Nurse Executive, UPMC Various UPMC Leaders
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The University of Pittsburgh School designates this live activity for a maximum of 7.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The maximum number of hours awarded for this Continuing Nursing Education activity is 7.75 contact hours.
Physician Assistant (AAPA)
The University of Pittsburgh has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 7.75 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
This knowledge-based activity provides 7.75 contact hours of continuing pharmacy education credit.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
- 7.75 AAPA Category I CME
- 7.75 ACPE PharmacyThe UPMC Center for Continuing Education in the Health Sciences is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a Provider of continuing pharmacy education.
- 7.75 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 7.75 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 7.75 Attendance