RiTE - The UPMC Experience Session 16 November 18-19.21
Target Audience
Nurse
Nurse Practitioner
Pharmacist
Pharmacy Technician
Physician
Physician Assistant
Psychologist
Social Worker
Learning Objectives
- Review and share Mark Sevco’s Vision for the Future in my 1:1 meetings between now and December 10, 2021.
- Distribute ORRA Results to my team and identify opportunities to improve the greatest challenges/barriers.
- Review 2021 goals with my direct reports and plan for 2022 goal development.
- Share your thoughts/approach with your team, and encourage them to engage in the same exercise for both personal and team benefit.
- Share a common tough question from your team and your empowered leadership response with your leader during your next enhanced 1:1.
- Use scenarios to practice the best steps to move to a culture of empowerment.
- Cascade the remarks from the president breakout session to my team and share appreciation.
Additional Information
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Reimagining the Experience: Session Sixteen
Agenda | Thursday, November 18, 2021
Theme | Giving Thanks and Harvesting Wins | #BecauseOfYou Time | Session | Presenter | |
9:30 a.m. – 9:45 a.m. | Welcome | Sandy Rader Executive Champion, The UPMC Experience | |
9:45 a.m. – 10:00 a.m. | Opening Remarks | Leslie Davis President and CEO, UPMC | |
10:00 a.m. – 10:15 a.m. | Vision for the Future | Mark Sevco President, UPMC Hospitals | |
10:15 a.m. – 10:30 a.m. | Connect to Purpose | Jessica Evanovich Clinician, UPMC Shadyside | |
10:30 a.m. – 11:00 a.m. | ORRA Results | Jennifer Malatek Huron Account Leader, Coach & Speaker | |
11:00 a.m. – 11:30 a.m. | Accountability Team Update (2021 Review, 2022 Goals) | Tami Minnier Chief Quality Officer, UPMC Darren Moorehead Director and Coach, Huron | |
11:30 a.m. – 12:00 p.m. | Break | ||
12:00 p.m. – 2:00 p.m. | Replenishing Yourself, Your Team, and Your Organization | Quint Studer Founder, Studer Community Institute | |
2:00 p.m. – 2:30 p.m. | Q&A and Closing Remarks | Leslie Davis President and CEO, UPMC |
Agenda | Friday, November 19, 2021
Theme | Giving Thanks and Harvesting Wins | #BecauseOfYou Time | Breakout Session | Presenter | |
9:30 a.m. – 9:40 a.m. | Welcome | Sandy Rader Executive Champion, The UPMC Experience | |
9:40 a.m. – 9:55 a.m. | Connect to Purpose | Philip Guarneschelli President, Central PA Region | |
9:55 a.m. – 10:15 a.m. | Recognition: Service Pillar and People Pillar | Sara Hartzel Service Coordinator, Regulatory & Patient Experience, UPMC Harrisburg and UPMC Carlisle Rachel Hitch Senior Director, Ancillary Services, UPMC St. Margaret Kristine Keefer Wolff VP, Patient Care Services and Chief Nursing Officer, UPMC Somerset | |
10:15 a.m. – 11:00 a.m. | Moving to a Culture of Empowerment: An Evidence Based Approach | Jessica Buechli Senior Director, Learning and Development | |
11:00 a.m. – 11:15 a.m. | Break | ||
11:15 a.m. – 12:00 p.m. | Showcasing a Culture of Empowerment | Tony Gigliotti Senior Director, Talent Management and Organizational Development | |
12:00 p.m. – 12:15 p.m. | Q&A | Mark Sevco President, UPMC Hospitals | |
12:15 p.m. – 12:30 p.m. | Closing Remarks and Transition | Sandy Rader Executive Champion, The UPMC Experience | |
12:30 p.m. – 2:30 p.m. | Breakout Session*: Debrief and Appreciation | Presidents |
- Leslie Davis, Executive Vice President, UPMC, President, Health Services Division
- Sandy Rader, DNP, MSA, RN, NEA-BC, Chief Nursing Officer and Vice President of Patient Care Services at UPMC Presbyterian Shadyside
- Jennifer Malatek, Coach, Huron Consulting Group
- Mark Sevco President, UPMC Hospitals
- Jessica Evanovich Clinician, UPMC Shadyside
- Tami Minnier Chief Quality Officer, UPMC
- Darren Moorehead Director and Coach, Huron
- Quint Studer Founder, Studer Community Institute
- Philip Guarneschelli President, Central PA Region
- Sara Hartzel Service Coordinator, Regulatory & Patient Experience, UPMC Harrisburg and UPMC
- Carlisle Rachel Hitch Senior Director, Ancillary Services, UPMC St. Margaret
- Kristine Keefer Wolff VP, Patient Care Services and Chief Nursing Officer, UPMC Somerset
- Jessica Buechli Senior Director, Learning and Development
- Tony Gigliotti Senior Director, Talent Management and Organizational Development
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Physician (CME)
The University of Pittsburgh School designates this live activity for a maximum of 5.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 5.5 contact hours.
Pharmacy (CPE)
This knowledge-based activity provides 5.5 contact hours of continuing pharmacy education credit.
Physician Assistant (AAPA)
The University of Pittsburgh has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 5.5 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 5.50 AAPA Category I CME
- 5.50 ACPE PharmacyThe UPMC Center for Continuing Education in the Health Sciences is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a Provider of continuing pharmacy education.
- 5.50 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 5.50 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 5.50 Attendance