Starting Points to Navigating Community Resources during and after COVID-19

June 17, 2020

Wednesday, June 17, 2020 Virtual Continuing Education via Microsoft Teams Live

1 to 2 p.m.

Where does a professional start when a consumer wants to age in place or find long-term care resources? Where does someone begin to navigate community resources? What are the starting places?

The goal of this presentation will be to answer these questions and more. There will also be an emphasis of additional resources that are available in the new age of COVID-19.

Questions are welcome!


Ronnie Edwards MSW, LSW

Aging Coordinator

UPMC Senior Services


Free CNEs and CCM credits.  SW continuing education certificate fee $10


Target Audience

Physicians, nurses, social workers and advanced practitioners are encouraged to attend. 

Learning Objectives

By the completion of this session, participants should be able to:

  • Provide a comprehensive discussion on available community resources
  • Discuss resources available through the Area Agency on Aging
  • Discuss resources that can impact family caregivers and care partners
  • Provide guidance on education tools available for staff, older adults, families, etc
  • Discuss new or changed resources that have been impacted during COVID-19 stay-at-home orders


Additional Information

PDF icon Program slides1.36 MB
Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 Attendance
Course opens: 
Course expires: 
Event starts: 
06/17/2020 - 12:45pm EDT
Event ends: 
06/17/2020 - 2:15pm EDT
Microsoft Teams Live Event
Pittsburgh, PA
United States

Ronnie Edwards has a Masters in Social Work (MSW) with a concentration in Gerontology. She is a trainer in Ageless Wisdom, Powerful Tools and INSPIRE programs.

Ronnie co-manages the UPMC Senior Services Help and Referral Line where she assists individuals navigate community resources regardless of their insurance affiliation, location or who they are calling on behalf of. In her role, she also works on a variety of programs and activities including a resource center at UPMC McKeesport, resource tools, and expansion and distribution of educational materials.

Ronnie has presented on a variety of topics including psychosocial assessment, depression, advance directives, working with complex families, disability awareness, and more.




Conflict of Interest Disclosure:  No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Physician (CME)

The University of Pittsburgh designates this live webinar activity for a maximum of 0.0 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing (CNE)

The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hours.

Social Work

This program is offered for 1.0 hours of social work continuing education through co-sponsorship of the University of Pittsburgh's School of Social Work, a Council on Social Work Education-accredited school and, therefore, a PA pre-approved provider of social work continuing education. These credit hours satisfy requirements for
LSW/LCSV LPC and LMFT biennial license renewal. For information on social work continuing education call (412) 624-6902.

Other Healthcare Professionals:

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.


This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for _1.0__ CE contact hour(s). Activity code: ______ I00042416_____ Approval Number: __200137329_______
To claim these CEs, log into your CCMC Dashboard at


Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 Attendance


Please login or register to take this course.

Required Hardware/software

This event will take place virtually over Microsoft Teams Live.