UPMC Foundational Leadership Series 3.15.23
(Formerly Nurse Academy Miniseries)
8:00 – 8:05 am – Introduction and Welcome (Maribeth)
8:05 – 9:00 am – Improving Quality and Safety Through Meaningful Patient Connections (Lauren)
9:00 – 9:55 am – Providing Meaningful Feedback (Robin)
9:55 – 10:00 am – Q&A/Closing
- What is your first name?
- What is your last name?
- To what extent were you satisfied with the overall quality of the activity?
- To what extent will you make a change in practice/professional responsibilities?
- As a result of my participation in this activity, I have tips and techniques to share with my team for how to improve quality & safety and provide meaningful feedback.
The information presented at this CME program represents the views and opinions of the individual presenters, and does not constitute the opinion or endorsement of, or promotion by, the UPMC Center for Continuing Education in the Health Sciences, UPMC / University of Pittsburgh Medical Center or Affiliates and University of Pittsburgh School of Medicine. Reasonable efforts have been taken intending for educational subject matter to be presented in a balanced, unbiased fashion and in compliance with regulatory requirements. However, each program attendee must always use his/her own personal and professional judgment when considering further application of this information, particularly as it may relate to patient diagnostic or treatment decisions including, without limitation, FDA-approved uses and any off-label uses
Maribeth McLaughlin, DNP, RN, NEA-BC, Chief Nurse Executive, UPMC
Lauren Charles, MSN, R.N. Coach, Huron Consulting Group
Robin Helm, Sr. Learning Specialist, UPMC Learning & Development
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.0 contact hours.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
- 2.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.00 Attendance