Wiser Critical Incident Stress Management (CISM) January 2022
The goal of the Critical Incident Stress Management Training course is to present the core elements of a comprehensive, systematic, and multi-component crisis intervention curriculum. This three-day course prepares participants to understand a wide range of crisis intervention services including Group and Individual Crisis Intervention techniques. The need for appropriate follow up services and referrals when necessary is also described. This course will prepare you to provide support to individuals and groups following exposure to adverse events in the work place.
The audience for this class includes: all departments of hospital staff with the compassion and empathy to support their colleagues with workplace related adverse events.
· List common critical incident stress signs and symptoms of distress including physical, emotional, behavioral, spiritual, and cognitive.
· Define and describe in detail the CISM group processes of on scene support, one-on-one support, crisis management briefing, defusing, and CISD debriefings.
· Demonstrate individual and group crisis intervention techniques.
Schedule (CISM 3 Day Outline)
8:00 – 9:00AM Introduction
9:00 – 11:00AM Section 1 Key Terms and Concepts (Assisting Individuals in Crisis)
11:00 – 11:30AM Section 2 “Are You Listening?” exercise (Assisting Individuals in Crisis)
11:30 – 12:00PM Section 3 Crisis Communication techniques (Assisting Individuals in Crisis)
12:00 – 1:00PM Lunch
1:00 – 4:30PM Section 4 Diamond Communication (Assisting Individuals in Crisis) and Exercises
4:30 – 6:00PM Section 5 psychological Reactions (Assisting Individuals in Crisis) and Exercises
8:00 – 9:00AM Continue Section 5 Psychological Reactions (Assisting Individuals in Crisis)
9:00 – 10:00AM Section 6 Mechanisms of Action in Crisis Intervention
10:00 – 12:00PM Section 7 SAFER Revised Individual Crisis Intervention (Assisting Individuals in Crisis)
12:00 – 1:00PM Lunch
1:00 – 2:00PM Section 8 SAFER- Revised Individual Crisis Intervention in suicidal ideation
2:00 – 3:00PM Section 9 Informational Group Crisis Interventions (RITS, CMB interventions)
3:00 – 5:00PM Section 10 Exercise/Role Play practice of interventions
5:00 – 6:00PM Section 11 Interactional Groups Defusing Technique
8:00AM – 12:00PM Section 12 Interactive Group Crisis Intervention: Critical Incident Stress Debriefing
12:00 – 1:00PM Lunch
1:00 – 4:00PM Section 12 Critical Incident Stress Debriefing continued
4:00 – 5:00PM Section 13 Post Action Staff Support
5:00 – 5:30PM Section 14 Strategic Planning Group
5:30 – 6:00PM Class Wrap Up; ICISF and OERP paperwork, CEUs, certificates, etc
Jeffrey D. Magill, MS Approved Instructor for ICISF Emergency Management Coordinator Manager, Crisis Training Institute Manager, ASAP Staff Support Team Western Psychiatric Institute and Clinic
Erica Diethorn, RN Approved Instructor for ICISF Psychiatric Emergency Nurse UPMC MERCY Hospital Coordinator, UPMC Mercy ASAP/Peer CISM Team Education Coordinator, Pittsburgh CISM Team
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The University of Pittsburgh School designates this live activity for a maximum of 27.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The maximum number of hours awarded for this Continuing Nursing Education activity is 27.0 contact hours.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
- 27.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 27.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 27.00 Attendance