Wolff - Advanced Quality Education Series 2021 (AQES) Session 2 - 3.3.21
- Construct an effective SMART aim statement that concisely describes the problem you are trying to solve
- Understand how a driver diagram identifies drivers that impact aim achievement
- Complete a driver diagram to visually map out the theory of your change
- Define the two types of organizational change
- Describe features of evidence based implementation
- Understand how a FMEA (failure mode and effects analysis) identifies potential failure modes in a system and their causes and effects
9:00 – 9:03 am
Welcome/Announcements - Stephanie Knoch
Intro to SMART Aims and Driver Diagrams (10 min) - Mary Kay Wisniewski -
Overview/sharing of FMEA template (failure mode effects analysis) (10 min) - Christopher Mensah
Data Questions (within discussion of team’s sharing) - Jacob Hodges
9:25 – 10:15 am
MK will facilitate/discuss team’s presenting their diagrams (6-7 min per team)
- Any tests of changes that have been implemented/results
- Assess the priority of change ideas: to determine what to work on first
- What impact will each intervention have and level of difficult?
- Address questions that teams have (data sources, collection, measures)
10:10 – 10:15 am Break
10:15 – 11:28 am
Leading Evidence Based Organizational Change - Denise Rousseau, PhD, University Professor, CMU; H.J. Heinz II, Professor of Organizational Behavior and Public Policy, Heinz College and Tepper School of Business
11:28 – 11:30 am Wrap – up - Stephanie Knoch
Mary Kay Wisniewski, MT, MA COM, Senior Improvement Specialist, Wolff Center
Denise Rousseau, PhD, University Professor, CMU; H.J. Heinz II Professor of Organizational Behavior and Public Policy, Heinz College and Tepper School of Business
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The University of Pittsburgh School designates this live activity for a maximum of 2.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.25 contact hours.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
- 2.25 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.25 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.25 Attendance