Wolff - Quality Education Series 2021 (QES) Session 5 12.8.21
How to Design Reliable Processes in Healthcare: Sustaining Change and Human Factors Design
- Identify common obstacles encountered during organizational change and ways to enable action by mitigating the barriers
- Recall the elements of the Staff, Process and Organization domains in the sustainability model
- Describe the actions items related to engagement, education, infrastructure and ongoing surveillance with successful sustainability
- Understand the importance of human factors design in a system
- Identify human factors designs concepts as part of designing successful change
Welcome (9:00a – 9:05a)
▪ Stephanie Knoch, MS Ed Improvement Specialist, Wolff Center 5 min
Sustaining Change (9:05a-10:00a) ▪ Maddie Chrisman, PT, DPT
Improvement Specialist, Wolff Center 55 min
Connecting Theory to Project: (10:00a-10:20a)
Human Factors Design (10:20a – 11:15a)
Break (if time allows) 15 min
▪ Maria Cecilia Dancisin, Manager International Department CHP Language Identification
▪ Christopher Mensah, MBA, BSIE, CSSBB, PMP, CPHQ Improvement Specialist, Wolff Center 60 min
Project Sharing (11:15a – 11:25a)
▪ Joshua Knight, MD - Clinical Pathways of Care for Patients Undergoing Anesthesia -
▪ Amy Folk - Improve PCT Onboard Communication Between HR/ EIC Program and UDs 10 min
Next Steps 11:25a-11:30am ▪ Stephanie Knoch 5 min
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The University of Pittsburgh School designates this live activity for a maximum of 2.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.25 contact hours.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
- 2.25 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.25 Patient Safety/Risk Management
- 2.25 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.25 Attendance