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ForwardWolff - UPMC Advanced Quality Education Series (AQES) Session 3.20.24
Target Audience
Nurse
Nurse Practitioner
Pharmacist
Physician
Physician Assistant
Learning Objectives
• Define reliability
• Understand why healthcare processes are frequently unreliable
• Learn a methodology to design reliable processes
• Discuss how reliability contributes to the success of a project
• Apply some of the methodologies to the process that is being designed
Additional Information
Session 3 Agenda
9:00 – 9:05 am Introduction: Stephanie Knoch
9:05 – 10:30 am How to Design Reliable Processes in Healthcare: Roger Resar, MD, Senior Fellow, Institute for Healthcare Improvement (IHI), Assistant Professor of Medicine at the Mayo Clinic School of Medicine
10:30 – 10:40 am Break
10:40 – 11:40 am Project Report Outs on PDSA Cycles/Learnings
11:40 – 11:50 pm Wrap up: Stephanie Knoch
Disclaimer Statement
The information presented at this CME program represents the views and opinions of the individual presenters, and does not constitute the opinion or endorsement of, or promotion by, the UPMC Center for Continuing Education in the Health Sciences, UPMC / University of Pittsburgh Medical Center or Affiliates and University of Pittsburgh School of Medicine. Reasonable efforts have been taken intending for educational subject matter to be presented in a balanced, unbiased fashion and in compliance with regulatory requirements. However, each program attendee must always use his/her own personal and professional judgment when considering further application of this information, particularly as it may relate to patient diagnostic or treatment decisions including, without limitation, FDA-approved uses and any off-label uses.
Roger Resar, MD, Senior Fellow, Institute for Healthcare Improvement (IHI), Assistant Professor of Medicine at the Mayo Clinic School of Medicine
Stephanie Knoch, MS Ed
Faculty Disclosure
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Physician (CME)
The University of Pittsburgh School designates this live activity for a maximum of 2.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.75 contact hours.
Physician Assistant (AAPA)
The University of Pittsburgh has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 2.75 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
This activity has been designated as and qualifies for Patient Safety-Risk Management Credit.
Available Credit
- 2.75 AAPA Category I CME
- 2.75 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.75 Patient Safety/Risk Management
- 2.75 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.75 Attendance