Strategies for De-Escalation & Improving Resilience

November 14, 2022

This training will provide de-escalation techniques applied to real-world circumstances ranging from daily interactions to difficult situations. 

Target Audience

All healthcare providers will benefit from this training 

Learning Objectives

  • Identify how personal styles and needs impact communication
  • Improve self-awareness as it relates to de-escalating others
  • Define 5+ methods to improve resilience in stressful circumstances
  • Identify 5+ signs of impending escalation
  • Name 5+ methods for prevention and reduction of escalation
  • Practice application of de-escalation techniques in real-world circumstances ranging from daily interaction to difficult situations
Course summary
Available credit: 
  • 2.00 AAPA Category I CME
  • 2.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 Attendance
Course opens: 
11/03/2022
Course expires: 
12/27/2022
Event starts: 
11/14/2022 - 7:00am EST
Event ends: 
11/14/2022 - 12:00pm EST
Rating: 
0
UPMC Hamot
201 State Street
Erie, PA
United States

Mandy Fauble, PhD, LCSW

Director of Clinical Care Services

UPMC Western Behavioral Health at Safe Harbor

Erie, PA

ACCREDITATION

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

PHYSICIAN (CME)

The University of Pittsburgh designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

PHYSICIAN ASSISTANT (AAPA)

The University of Pittsburgh has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 2.0 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation. 

NURSING (CNE)

A maximum of 2.0 nursing contact hours will be awarded. Participants will be able to claim credit commensurate with the extent of their participation in the program.

OTHER HEALTHCARE PROFESSIONALS

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 2.00 AAPA Category I CME
  • 2.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 Attendance
Please login or register to take this course.

Click the purple "register/complete course" button to access the conference evaluation.

If you are having any trouble, please contact HAM_CME@upmc.edu or 814-877-5691