Strategies for De-Escalation & Improving Resilience
This training will provide de-escalation techniques applied to real-world circumstances ranging from daily interactions to difficult situations.
All healthcare providers will benefit from this training
- Identify how personal styles and needs impact communication
- Improve self-awareness as it relates to de-escalating others
- Define 5+ methods to improve resilience in stressful circumstances
- Identify 5+ signs of impending escalation
- Name 5+ methods for prevention and reduction of escalation
- Practice application of de-escalation techniques in real-world circumstances ranging from daily interaction to difficult situations
Mandy Fauble, PhD, LCSW
Director of Clinical Care Services
UPMC Western Behavioral Health at Safe Harbor
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The University of Pittsburgh designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
PHYSICIAN ASSISTANT (AAPA)
The University of Pittsburgh has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 2.0 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
A maximum of 2.0 nursing contact hours will be awarded. Participants will be able to claim credit commensurate with the extent of their participation in the program.
OTHER HEALTHCARE PROFESSIONALS
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
- 2.00 AAPA Category I CME
- 2.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.00 Attendance