Evoking Hope and Confidence in Coaching and Care Management

Pittsburgh, PA US
June 15, 2023

Confidence is essential for people to commit to making a change. This session will focus on using motivational interviewing (MI) skills to evoke hope and confidence from members who recognize the importance of making a change but lack the confidence to do so.

Target Audience

ISD RNs / SW / Health Coaches / Paramedics / EMTs /Pharmacists

Learning Objectives

ANCC / SW Objectives:

  1. Discuss the distinction between importance and confidence
  2. Explain strategies to evoke hope and confidence
  3. Apply Motivational Interviewing strategies in practice to evoke hope and confidence

Pharmacy Objectives:

  1. Discuss how improving hope and confidence can lead to improved chronic disease state management and health wellness
  2. Reflect on your pharmacist Motivational Interviewing skills that could enhance or limit patient’s hope and confidence in their medication regimen

 

Course summary
Available credit: 
  • 2.00 ACPE Pharmacy
    The UPMC Center for Continuing Education in the Health Sciences is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a Provider of continuing pharmacy education.
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
Course opens: 
03/13/2023
Course expires: 
07/07/2023
Event starts: 
06/15/2023 - 9:00am EDT
Event ends: 
06/15/2023 - 11:00am EDT
Add to calendar: 

Program begins at 9:00am and ends at 11:00am.  Total Education Time = 2 Hour(s)

TIME

CONTENT

PRESENTER

9:00-9:30 am

Review and discuss distinctions between importance and confidence

Indira Stokes, MPH, CHES, NBC-HWC

Brittany Chapman, MSW, NBC-HWC

9:30-10:30 am

Introduction of MI strategies to evoke hope and confidence

Indira Stokes, MPH, CHES, NBC-HWC

Brittany Chapman, MSW, NBC-HWC

10:30-11:00 am

Application of MI skills in practice

Indira Stokes, MPH, CHES, NBC-HWC

Brittany Chapman, MSW, NBC-HWC

UPMC Health Plan
600 Grant Street
Pittsburgh, PA 15219
United States

Indira Stokes, MPH, CHES, NBC-HWC

Indira is a Clinical Engagement Coordinator at UPMC Health Plan where she is responsible for training and skill development of health coaches and care managers. She has a bachelor's degree in Biology and Economics and a master's in Public Health from the University of Pittsburgh. Indira is a Certified Health Education Specialist and a National Board-Certified Health and Wellness Coach. She has been practicing health coaching since 2016.

 

Brittany Chapman, MSW, NBC-HWC

Brittany is a Clinical Engagement Coordinator at UPMC Health Plan. Her responsibilities include professional skill development and training of care managers and health coaches. She holds a Bachelor's degree in Psychology from Wright State University and a Master's degree in Social Work from the University of Southern California. Brittany is also a National Board-Certified Health and Wellness Coach with about 6 years of experience in Health Coaching.

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Pharmacy (CPE)
This knowledge-based activity provides 2 contact hours of continuing pharmacy education credit(s).
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 2 contact hour(s).

CCM CE will be provided:  2 CE - CCM COA will be sent via email from UPMC Health Plan nurse planner approximately 6-8 weeks following the live date of the course.

This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics.  Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 2 CE credit(s).

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2 continuing education credit(s).

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

NOTE:  Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved.  This is per Heather Bogdon and Christie Hempfling

Available Credit

  • 2.00 ACPE Pharmacy
    The UPMC Center for Continuing Education in the Health Sciences is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a Provider of continuing pharmacy education.
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
Please login or register to take this course.