INPATIENT DE-ESCALATION WORKSHOP - Hanover - August 9, 2024

August 9, 2024

The Joint Commission released a Sentinel Event alert regarding the increasing incidence of workplace violence within the healthcare setting.  As part of this Sentinel Event, the Joint Commission has tasked healthcare organizations to provide workplace violence and de-escalation education to its team members to protect staff, patients, and visitors within the healthcare setting.

Target Audience

Registered Nurse

LPN/LVN

Patient care specialist roles

Learning Objectives

  • Participants will list signs of the escalating individual.
  • Participants will demonstrate verbal de-escalation techniques.
  • Participants will demonstrate disengagement techniques.
  • Participants will list resources available for the staff and escalating individual.

Additional Information

AttachmentSize
File Agenda Inpatient De-escalation.docx60.28 KB
Course summary
Available credit: 
  • 4.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 4.00 Attendance
Course opens: 
08/09/2024
Course expires: 
10/31/2024
Event starts: 
08/09/2024 - 7:00am EDT
Event ends: 
08/09/2024 - 11:00am EDT
Add to calendar: 

The Joint Commission released a Sentinel Event alert regarding the increasing incidence of workplace violence within the healthcare setting.  As part of this Sentinel Event, the Joint Commission has tasked healthcare organizations to provide workplace violence and de-escalation education to its team members to protect staff, patients, and visitors within the healthcare setting.

UPMC Hanover
Hanover, PA
United States

John Burtop

Heather King

Aaron Smith

Brandi Topper

Christopher Warner

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 4.0 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity. 

Available Credit

  • 4.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 4.00 Attendance
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