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ForwardActivating Behavior Change: Introduction to Motivational Interviewing 10-11-2022 to 10-13-2022
The purpose of this training is to enhance client centered communication approach and skills using the framework of Motivational Interviewing.
Schedule Day 1
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 hours
Day 1 10-11-2022
Time | Content | Presenter |
9:30am-10:30am | Welcome and opening activity which includes a “Taste of Motivational Interviewing” where participants begin to compare & contrast a traditional medical model with a more patient-centered / MI-congruent approach in breakout rooms. | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
10:30am-12pm | Spirit of MI and interactive practice / Principles of MI and interactive practice | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
12pm-1pm | Lunch | |
1pm-3pm | Principles of MI and interactive practice | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
3pm-330pm | Final activity which includes viewing videos of a traditional & patient centered approach with an opportunity to debrief as a group and apply lessons learned throughout the day | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
Schedule Day 2
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 2 10-12-2022
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity which includes “Batting Practice” where participants work on creating validating statements that are MI-congruent in response to challenging patient statements based on real healthcare settings. | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
10:30am to 12pm | Introduction of Change Talk with interactive practice for eliciting and responding to Change Talk in a strategic way | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
12pm-1pm | Lunch | |
1pm-2pm | Review OARS Communication skills with interactive practice | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
2pm-330pm | MI-congruent approach for offering information/advice with interactive practice activity for application | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
Schedule Day 3
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 3 10-13-2022
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity of “watching MI in Action” to observe skills learned about engaging patients/members. | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
10:30am- 12pm | 4 phases of MI skills and application | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
12pm-1pm | Lunch | |
1pm-130pm | Spot the Difference Activity for final compare + contrast of MI-congruent and non MI-congruent approaches with a debrief | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
130pm to 3:30pm | Culminating Activity: Standardized Patient practice & feedback in breakout groups where a facilitator and small group develop a client persona and then participants have an opportunity to apply MI skills in coaching role-play with a standardized patient and receive feedback on their approach. | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
Target Audience
UPMC Health Plan RNs / SW / Health Coaches / Dieticians
Learning Objectives
1. Identify core concepts and principles of motivational interviewing (MI) as applied to a healthcare setting.
2. Describe the evidence that supports the efficacy of MI.
3. Explain the importance of a client-centered approach in working with patients/members.
4. Compare the traditional medical approach and the MI approach.
5. Identify the worst case and best-case scenarios in health coaching.
6. Demonstrate strategies to validate a member’s concerns and express empathy.
7. Demonstrate strategies to ask open ended questions, affirm, reflect and summarize.
8. Identify and recognize and respond to change talk.
9. Demonstrate strategies to evoke change talk from a member.
10. Explain in summary the basic principles of MI.
11. Demonstrate awareness of current strengths and areas of growth in the MI skills-set.
12. Demonstrate strategies and skills used in each of the phases of MI: engaging, focusing, evoking, and planning.
13. Apply MI strategies and skills in a culminating activity.
14. Apply and practice core concepts and principles of MI through case study with practice and feedback using standardized patients.
Schedule Day 1
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 hours
Day 1 10-11-2022
Time | Content | Presenter |
9:30am-10:30am | Welcome and opening activity which includes a “Taste of Motivational Interviewing” where participants begin to compare & contrast a traditional medical model with a more patient-centered / MI-congruent approach in breakout rooms. | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
10:30am-12pm | Spirit of MI and interactive practice / Principles of MI and interactive practice | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
12pm-1pm | Lunch |
|
1pm-3pm | Principles of MI and interactive practice | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
3pm-330pm | Final activity which includes viewing videos of a traditional & patient centered approach with an opportunity to debrief as a group and apply lessons learned throughout the day | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
Schedule Day 2
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 2 10-12-2022
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity which includes “Batting Practice” where participants work on creating validating statements that are MI-congruent in response to challenging patient statements based on real healthcare settings. | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
10:30am to 12pm | Introduction of Change Talk with interactive practice for eliciting and responding to Change Talk in a strategic way | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
12pm-1pm | Lunch | |
1pm-2pm | Review OARS Communication skills with interactive practice | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
2pm-330pm | MI-congruent approach for offering information/advice with interactive practice activity for application | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
Schedule Day 3
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 3 10-13-2022
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity of “watching MI in Action” to observe skills learned about engaging patients/members. | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
10:30am- 12pm | 4 phases of MI skills and application | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
12pm-1pm | Lunch |
|
1pm-130pm | Spot the Difference Activity for final compare + contrast of MI-congruent and non MI-congruent approaches with a debrief | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
130pm to 3:30pm | Culminating Activity: Standardized Patient practice & feedback in breakout groups where a facilitator and small group develop a client persona and then participants have an opportunity to apply MI skills in coaching role-play with a standardized patient and receive feedback on their approach. | Renee Greenwald, MS, NBCHWC Indira Stokes, MPH CHES NBC-HWC |
Renee Greenwald is a Quality Assurance Coordinator at UPMC Health Plan where she is responsible for training, empowering, and the skill development of health coaches and care managers. She has a bachelor’s in Exercise Science from Slippery Rock University and a master’s in Exercise Science and Health Promotion, specializing in wellness and fitness and wellness coaching from California University of Pennsylvania. Renee is a Nationally Board-Certified Health and Wellness Coach with about 5 years’ experience in health coaching.
Indira Stokes is a Clinical Engagement Coordinator at UPMC Health Plan where she is responsible for training, empowering, and the skill development of health coaches and care managers. She has a bachelor's in Biology and Economics from the University of Pittsburgh and a master's in Public Health, specializing in behavioral and community health from the University of Pittsburgh. Indira is a Certified Health Education Specialist and a Nationally Board-Certified Health and Wellness Coach with over 5 years’ experience in health coaching.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 15 continuing education credits.
Available Credit
- 15.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 15.00 ASWB
- 15.00 Attendance