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ForwardActivating Behavior Change: Introduction to Motivational Interviewing 12-13-2022 to 12-15-2022
The purpose of this training is to enhance client centered communication approach and skills using the framework of Motivational Interviewing.
Schedule Day 1
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 hours
Day 1 12-13-2022
Time | Content | Presenter |
9:30am-10:30am | Welcome and opening activity which includes a “Taste of Motivational Interviewing” where participants begin to compare & contrast a traditional medical model with a more patient-centered / MI-congruent approach in breakout rooms. | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
10:30am-12pm | Spirit of MI and interactive practice / Principles of MI and interactive practice | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
12pm-1pm | Lunch | |
1pm-3pm | Principles of MI and interactive practice | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
3pm-330pm | Final activity which includes viewing videos of a traditional & patient centered approach with an opportunity to debrief as a group and apply lessons learned throughout the day | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
Schedule Day 2
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 2 12-14-2022
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity which includes “Batting Practice” where participants work on creating validating statements that are MI-congruent in response to challenging patient statements based on real healthcare settings. | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
10:30am to 12pm | Introduction of Change Talk with interactive practice for eliciting and responding to Change Talk in a strategic way | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
12pm-1pm | Lunch | |
1pm-2pm | Review OARS Communication skills with interactive practice | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
2pm-330pm | MI-congruent approach for offering information/advice with interactive practice activity for application | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
Schedule Day 3
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 3 12-15-2022
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity of “watching MI in Action” to observe skills learned about engaging patients/members. | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
10:30am- 12pm | 4 phases of MI skills and application | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
12pm-1pm | Lunch | |
1pm-130pm | Spot the Difference Activity for final compare + contrast of MI-congruent and non MI-congruent approaches with a debrief | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
130pm to 3:30pm | Culminating Activity: Standardized Patient practice & feedback in breakout groups where a facilitator and small group develop a client persona and then participants have an opportunity to apply MI skills in coaching role-play with a standardized patient and receive feedback on their approach. | Renee Greenwald, MS, NBC-HWC Mike Connell, MS |
Target Audience
UPMC Health Plan RNs / SW / Health Coaches / Dieticians
Learning Objectives
1. Identify core concepts and principles of motivational interviewing (MI) as applied to a healthcare setting.
2. Describe the evidence that supports the efficacy of MI.
3. Explain the importance of a client-centered approach in working with patients/members.
4. Compare the traditional medical approach and the MI approach.
5. Identify the worst case and best-case scenarios in health coaching.
6. Demonstrate strategies to validate a member’s concerns and express empathy.
7. Demonstrate strategies to ask open ended questions, affirm, reflect and summarize.
8. Identify and recognize and respond to change talk.
9. Demonstrate strategies to evoke change talk from a member.
10. Explain in summary the basic principles of MI.
11. Demonstrate awareness of current strengths and areas of growth in the MI skills-set.
12. Demonstrate strategies and skills used in each of the phases of MI: engaging, focusing, evoking, and planning.
13. Apply MI strategies and skills in a culminating activity.
14. Apply and practice core concepts and principles of MI through case study with practice and feedback using standardized patients.
Schedule Day 1
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 hours
Day 1 12-13-2022
Time | Content | Presenter |
9:30am-10:30am | Welcome and opening activity which includes a “Taste of Motivational Interviewing” where participants begin to compare & contrast a traditional medical model with a more patient-centered / MI-congruent approach in breakout rooms. | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
10:30am-12pm | Spirit of MI and interactive practice / Principles of MI and interactive practice | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
12pm-1pm | Lunch |
|
1pm-3pm | Principles of MI and interactive practice | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
3pm-330pm | Final activity which includes viewing videos of a traditional & patient centered approach with an opportunity to debrief as a group and apply lessons learned throughout the day | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
Schedule Day 2
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 2 12-14-2022
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity which includes “Batting Practice” where participants work on creating validating statements that are MI-congruent in response to challenging patient statements based on real healthcare settings. | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
10:30am to 12pm | Introduction of Change Talk with interactive practice for eliciting and responding to Change Talk in a strategic way | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
12pm-1pm | Lunch | |
1pm-2pm | Review OARS Communication skills with interactive practice | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
2pm-330pm | MI-congruent approach for offering information/advice with interactive practice activity for application | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
Schedule Day 3
Program begins at 9:30am and adjourns at 3:30pm Total Education Time: 5 Hours
Day 3 12-15-2022
Time | Content | Presenter |
9:30am to 10:30am | Welcome and opening activity of “watching MI in Action” to observe skills learned about engaging patients/members. | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
10:30am- 12pm | 4 phases of MI skills and application | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
12pm-1pm | Lunch |
|
1pm-130pm | Spot the Difference Activity for final compare + contrast of MI-congruent and non MI-congruent approaches with a debrief | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
130pm to 3:30pm | Culminating Activity: Standardized Patient practice & feedback in breakout groups where a facilitator and small group develop a client persona and then participants have an opportunity to apply MI skills in coaching role-play with a standardized patient and receive feedback on their approach. | Renee Greenwald, MS, NBCHWC Mike Connell, MS |
Renee Greenwald is a Quality Assurance Coordinator at UPMC Health Plan where she is responsible for training, empowering, and the skill development of health coaches and care managers. She has a bachelor’s in Exercise Science from Slippery Rock University and a master’s in Exercise Science and Health Promotion, specializing in wellness and fitness and wellness coaching from California University of Pennsylvania. Renee is a Nationally Board-Certified Health and Wellness Coach with about 5 years’ experience in health coaching.
Mr. Connell is the Clinical Engagement Coordinator for UPMC Health Plan’s Clinical Education Team. Mr. Connell has a master’s degree in Exercise Physiology and a bachelor’s degree in Psychology from the University of Pittsburgh. Mr. Connell was a Health Coach at the UPMC Health Plan for six years where he had extensive experience coaching members to adopt healthy behaviors, including smoking cessation, physical activity, nutrition, stress management, and weight management. Mr. Connell was responsible for training the engagement and coaching skills of the lifestyle health coach team from 2010 to 2015. Mr. Connell is currently responsible for improving the engagement and Motivational Interviewing skills for clinical staff at the UPMC Health Plan, including RNs, Health Coaches, and Case Managers.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 15 continuing education credits.
Available Credit
- 15.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 15.00 ASWB
- 15.00 Attendance